Dylan D'Cunha
Allen,TX
Overview
3
3
years of professional experience
Work History
E-Commerce Associate
Kroger
Allen, TX
09.2023 - 06.2024
- Analyzed customer data to identify trends and opportunities for growth.
- Designed an effective system for tracking order fulfillment processes.
- Investigated customer complaints and created solutions to resolve them quickly.
Crew Member
Braum's Ice Cream & Burger Restaurant
Allen, TX
09.2022 - 08.2023
- Resolved customer complaints in a professional manner.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
FOH Team Member
Jason's Deli
Allen, TX
05.2021 - 07.2022
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
Education
High School Diploma -
Allen High School
Allen, TX05-2020
Skills
- Customer Service
- Flexible Schedule
- Order Processing
- Excellent Communication
- Adaptability
- Self Motivation
Timeline
E-Commerce Associate
Kroger
09.2023 - 06.2024
Crew Member
Braum's Ice Cream & Burger Restaurant
09.2022 - 08.2023
FOH Team Member
Jason's Deli
05.2021 - 07.2022
High School Diploma -
Allen High School