Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan DeBerry

Plano,TX

Summary

Highly efficient and detail-oriented professional with 2 years of retail pharmacy experience and 6 years in customer service. Known for consistently exceeding performance metrics in a fast-paced, high-volume environment. Streamlined workflows to improve efficiency without compromising patient safety, privacy, or compliance.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

Thesis Pharmacy
Plano, Texas
02.2026 - Current
  • Supported team in initial prescription intake and typing to enhance efficiency of assigned tasks.
  • Facilitated communication with prescribing offices to inform them of services and order status.
  • Collaborated with teammates to promote awareness of compliance and regulations across multiple states.
  • Ensured timely updates for each order, maintaining clear communication with providers.

Lead Pharmacy Technician

CVS Pharmacy
Royse City, Texas
03.2024 - 02.2026
  • Support the pharmacist on duty in billing, prescription filling, and workflow coordination at a high-volume location
  • Assign daily tasks and manage workflow to maximize efficiency and accuracy
  • Oversee inventory management in compliance with state regulations
  • Maintain patient confidentiality and ensure adherence to pharmacy laws
  • Certified immunizer assisting with increased vaccination demand during peak periods

Customer Service & E-Commerce Supervisor

Whole Foods Market
Plano, Texas
06.2021 - 02.2024
  • Delivered high-quality customer service in a fast-paced retail and e-commerce environment
  • Maintained strict compliance with company policies, including cash handling and register balancing
  • Resolved escalated customer concerns efficiently while maintaining professionalism
  • Collaborated with large teams to ensure smooth daily operations
  • Supported coworkers to meet departmental goals during high-volume periods

Education

Political Science

Richland College
Dallas, TX

Skills

  • Time Management
  • Inventory Control
  • State Law
  • Compliance
  • Patient Privacy
  • Immunization Administration
  • Attention to Detail
  • Conflict De-escalation
  • Team Collaboration

Timeline

Pharmacy Technician

Thesis Pharmacy
02.2026 - Current

Lead Pharmacy Technician

CVS Pharmacy
03.2024 - 02.2026

Customer Service & E-Commerce Supervisor

Whole Foods Market
06.2021 - 02.2024

Political Science

Richland College
Dylan DeBerry