Dylan Engles

Work History

Department Of Defense

01.2020 - Current

Utilized SAP software to document all data.
Assisted all customers and future customers with technical and physical issues on equipment.
Documented recurrent issues and worked with contractors to prevent re-occurrence.
Completed all initial inspections and final inspections on all equipment, and kept up with all documentation.
Assisted all Jr. Mechanics when needing more advanced troubleshooting
Upheld all Army and D.O.D regulations and standards.
Conducted all safety trainings and security procedures.
Collaborated with team members to achieve target results.
Created plans and communicated deadlines to complete projects on time.
Kept up-to-date on inspection regulations, codes, ordinances and techniques.
Completed inspections of current construction, refurbishment and repair projects.

Army National Guard

09.2012 - Current

91B (all-wheeled vehicle mechanic)
Maintained all of the Unit and Battalion vehicles and equipment.
Designated Equal Opportunity Leader (EOL)
Battalion Unit Movement Officer (UMO)
Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities
Gathered information, identified and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints.
Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
Lead large number of Soldiers to complete missions while ensuring their safety.
Completed daily tasks accurately and on time to support shop needs.
Developed and implemented security policies, procedures, and systems to protect personnel, property, and data.

Department of Defense

04.2019 - 01.2020

Work on all military trucks and equipment to make them fully mission capable.
Maintaining all records of repairs electronically and on paper through SAP software and GCSS Army.
Reporting direct and indirect labor times paper and electronically through SAP software.
Worked independently or in teams to complete tasks and missions.
Operated specialized equipment such as military trucks and forklifts to test electronics and computer control systems
Tuned automotive systems and components to optimize functionality and prolong the life of each piece
Performed scheduled and unscheduled maintenance tasks
Inspected damaged vehicles to estimate repair labor costs and required parts expense
Assessed vehicle maintenance status and completed needed service.

Dickinson Fleet Services

07.2017 - 04.2019

Helped customers diagnose issues over the phone or in person.
Performed scheduled and unscheduled services on all of customers equipment.
Repaired and replaced brakes (air and hydraulic)
Held responsible for all repair orders and receipts from acquiring parts.
Had to ensure stock and inventory were consistent and up to standard.
Analyzed and located malfunctions in brakes, motors, switches and control systems.
Managed inventory through computerized inventory control system.
Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.

AT&T

02.2014 - 07.2017

Supplied internet, VoIP, and IPTV to customer homes and businesses
Ran cables from coax, fiber, and cat 5
Ensured every customer was happy with the service before leaving their premises
Educated customers on how to use AT&T services and self diagnose.
Recorded all repairs, installs, and notes electronically through AT&T systems
Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
Set up networks and computers for business and residential customers.
Maintained company vehicle and company equipment.
Responded to service requests during and after business hours
Researched and recommended network and data communications hardware and software
Successfully maintained clean, valid driver's license and access to reliable transportation
Monitored company inventory to keep stock levels and databases updated.