Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Dylan Farrow

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with my coworkers and customers. Willing to work with anyone and learn skills very quickly. I do my best to give 100% to my job and my team every single day.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Acee's
08.2021 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Shift Leader

Penn Station
08.2018 - 08.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enforced company policies and regulations with employees.

Junior Web Designer

Recruiter's Websites
01.2015 - 01.2016
  • Coded websites using HTML, CSS, JavaScript and jQuery languages.
  • Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
  • Provided front-end website development using WordPress, Hubspot and other editing software.
  • Conducted testing and review of website design for responsiveness, clarity and effectiveness.
  • Implemented website maintenance, content management, updates and security resource tutorials to assist end-user training.
  • Employed search engine optimization tactics to increase reach of targeted audience.
  • Provided ongoing efficiency and security maintenance and patching on website interface to maintain viability after launch.

Education

No Degree - Cybersecurity

Southeast Missouri State University
Cape Girardeau, MO

High School Diploma -

Jackson Senior High School
Jackson, MO
05.2015

Skills

  • Staff Management
  • Staff Supervision
  • Project Management
  • Cost Control
  • Graphic Design
  • Money Handling
  • Team Motivation
  • Customer Relations
  • General Computer Knowledge
  • Operational Efficiency and Safety
  • Customer Service and Satisfaction
  • Microsoft Office Expertise

Timeline

Assistant Manager

Acee's
08.2021 - Current

Shift Leader

Penn Station
08.2018 - 08.2020

Junior Web Designer

Recruiter's Websites
01.2015 - 01.2016

No Degree - Cybersecurity

Southeast Missouri State University

High School Diploma -

Jackson Senior High School

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Dylan Farrow