Malinda Bailey
Elkin,WV
Summary
Experienced Radiology Coordinator with a focus on workflow optimization and effective communication. Proven ability to enhance patient experiences while ensuring compliance with regulatory standards and maintaining organized documentation.
Overview
31
31
years of professional experience
Work History
Radiology Coordinator
Davis Medical Center
Elkins, WV
08.1995 - Current
- Implemented process improvements that enhanced patient throughput and reduced wait times.
- Coordinated patient scheduling and managed workflow to optimize radiology department efficiency.
- Developed and maintained effective communication between medical staff and patients regarding imaging procedures.
- Trained new staff on departmental protocols, ensuring adherence to safety standards and operational guidelines.
- Oversaw compliance with regulatory requirements, conducting regular audits to maintain accreditation standards.
- Provided exceptional customer service to patients, addressing concerns and answering questions regarding radiology procedures.
- Ensured accurate documentation, maintaining organized records for all radiology procedures and results.
- Increased department efficiency by implementing inventory control measures for supplies and equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
High School Diploma -
Grace Bible Chapel
Elkins, WV05.1992
CNA /Medical Termminology - Medical Terminology / CNA
Randolph Technical School
Elkins, WVSkills
- Radiology expertise
- HIPAA compliance
- Patient scheduling
- Workflow optimization
- Regulatory compliance
- Strong organizational skills
- Customer service
Timeline
Radiology Coordinator
Davis Medical Center
08.1995 - Current
CNA /Medical Termminology - Medical Terminology / CNA
Randolph Technical School
High School Diploma -
Grace Bible Chapel