Dylan Fitter
Woodcliff Lake,New Jersey
Summary
Dynamic professional with a proven track record at Wegmans Food Markets, excelling in customer service and cash management. Demonstrated ability to enhance customer satisfaction and trust through exceptional service and accurate order fulfillment. Skilled in time management and communication, consistently meeting deadlines with a high degree of reliability and integrity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Catering Specialist
Wegmans Food Markets
12.2022 - Current
- Oversaw catering orders to verify accuracy and completeness.
- Provided friendly, courteous service to create memorable moments for guests.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Coordinated with team members to prepare orders on time.
Personal Shopper
Wegmans Food Markets
09.2022 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and exceeded quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making appropriate selections for customers.
- Tracked substitutions and informed customers of changes.
Cashier
Wegmans Food Markets
04.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - International Business: Finance
Northeastern University
Boston, MA05.2028
High School Diploma -
Pascack Hills High School
Montvale, NJ06.2024
Additional Information
Teacher's Assistant - Principles of Business 09/2023 - 06/2024
- Assisted in preparing instructional materials and facilitating lessons focused on business principles, economics, and entrepreneurship.
- Provided essential support in classroom management and educational activities.
- Proactively engaged with students to reinforce learning objectives and provide individualized assistance as needed.
- Contributed to maintaining an organized and conducive learning environment, fostering student participation and academic success.
Certification
AP Scholar
NJ State Seal of Biliteracy - French (Functional Fluency)
Global Seal of Biliteracy - French (Functional Fluency)
Timeline
Catering Specialist
Wegmans Food Markets
12.2022 - Current
Personal Shopper
Wegmans Food Markets
09.2022 - Current
Cashier
Wegmans Food Markets
04.2022 - 09.2022
Bachelor of Science - International Business: Finance
Northeastern University
High School Diploma -
Pascack Hills High School
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