Lorelle Tankersley
Oxnard
Summary
Results-driven catering specialist with extensive experience in event coordination and client satisfaction. Known for problem resolution and team training, ready to enhance operational efficiency and customer relations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Catering Specialist
Urbane Cafe
Ventura, CA
04.2015 - Current
- Coordinated catering events, ensuring seamless execution and client satisfaction.
- Developed customized menu options to meet diverse client needs and preferences.
Registered Behavior Technician
Stepping Stones Group
Ventura, CA
10.2022 - 01.2024
- Implemented individualized behavior intervention plans to support clients' development.
- Collaborated with multidisciplinary teams to assess client progress and adjust strategies.
- Conducted direct therapy sessions utilizing Applied Behavior Analysis techniques effectively.
Shift Leader
Panda Express
Oxnard, CA
12.2012 - 05.2017
- Supervised daily operations to ensure compliance with food safety and quality standards.
- Trained and mentored team members on customer service excellence and operational procedures.
General Manager
Baja Fresh
Oxnard, CA
07.2006 - 12.2012
- Streamlined operations to enhance service efficiency and customer satisfaction.
- Led staff training programs to improve team performance and operational consistency.
- Developed inventory management strategies to reduce waste and optimize stock levels.
- Implemented cost control measures, improving profit margins while maintaining quality standards.
Education
Bachelor of Science - Deaf Studies
California State University Northridge
Northridge, CA12-2019
Associate of Arts - Liberal Arts-Humanites
Ventura College
Ventura, CA05-2015
Skills
- Hygiene practices
- Sanitation standards
- Food presentation
- Food storage
- Collaboration with professionals
- Prompting strategies
- Error correction techniques
- Behavior modification techniques
- Token economy systems
- Social skills development
- Leadership and team building
- Operations management
- Team player
- Problem resolution
- Efficient multi-tasker
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Training and development
- Relationship building
- Staff training
- Staff training/development
- Customer relationship management
- Inventory control
Certification
- Writing Professional Email, Coursera - Jan 2026
Languages
Spanish
Native or Bilingual
Timeline
Registered Behavior Technician
Stepping Stones Group
10.2022 - 01.2024
Catering Specialist
Urbane Cafe
04.2015 - Current
Shift Leader
Panda Express
12.2012 - 05.2017
General Manager
Baja Fresh
07.2006 - 12.2012
Bachelor of Science - Deaf Studies
California State University Northridge
Associate of Arts - Liberal Arts-Humanites
Ventura College