Dylan Garand
Winter Garden,FL
Summary
Manager with a proven track record at Orlando Harley Davidson, excelling in customer service and team leadership. Enhanced store profitability through strategic merchandising and effective inventory management. Skilled in training and mentoring staff, fostering a positive environment that drives team motivation and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Store Manger
Orlando Harley Davidson
Orlando, FL
04.2024 - Current
- Oversaw daily store operations, ensuring optimal customer experience and satisfaction.
- Managed inventory levels, implementing efficient restocking procedures to minimize shortages.
- Trained and mentored staff on sales techniques and product knowledge to enhance team performance.
- Developed promotional displays to attract customers and increase in-store engagement.
- Analyzed sales trends to adjust merchandising strategies for improved profitability.
- Coordinated with vendors to maintain strong relationships and ensure timely product availability.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Roll Off Truck Driver
Waste Management
Orlando, FL
02.2023 - 03.2024
- Operated roll-off trucks to efficiently transport waste and recyclables.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Managed loading and unloading processes to maximize operational efficiency at job sites.
- Collaborated with dispatch team to coordinate routes and schedules effectively.
Custodial Coordinator
Walt Disney World
Orlando, FL
02.2020 - 12.2023
- Coordinated cross-departmental communication to enhance guest experience and operational efficiency.
- Managed scheduling and resource allocation ensuring optimal staffing and resource utilization.
- Conducted training sessions to equip new team members with necessary skills.
- Increased team productivity by ensuring continuous communication and progress tracking.
Education
GED -
Glens Falls High School
Glens Falls, NY03.2018
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Store operations
Training and mentoring
Store opening and closing
Team leadership
Friendly and positive
Outstanding communication skills
Inventory management
Store merchandising
Cash management
Team motivation
Supply ordering
Timeline
Store Manger
Orlando Harley Davidson
04.2024 - Current
Roll Off Truck Driver
Waste Management
02.2023 - 03.2024
Custodial Coordinator
Walt Disney World
02.2020 - 12.2023
GED -
Glens Falls High School