Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Dylan Garlepp

Smithtown,NY

Summary

I'm a goal oriented individual with a focus on gaining as much experience's possible in any field I see fit. I know from the past 20 years I've been on this earth that when I want something for myself, I don't stop until I did it 110%. I can adapt when building strong customer relationships, identifying individual needs, and recommending appropriate products or solutions. Strong communication and problem-solving abilities, with a commitment to creating a positive and engaging experience.

Overview

3
3
years of professional experience

Work History

Sales Representative

Christian Dior Perfumes
11.2022 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Recommended complementary purchases to customers, increasing revenue.

Grill Cook, Sandwich Maker

Siena College
09.2023 - 12.2023
  • Enhanced customer satisfaction by consistently preparing high-quality dishes in a timely manner.
  • Reduced food waste by implementing proper portion control and efficient cooking techniques.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.
  • Trained new staff members on grill station operations, resulting in improved overall performance of the team.
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Ensured proper cooking temperatures were maintained for various proteins, resulting in consistent dish quality and reduced risk of foodborne illness.
  • Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
  • Efficiently managed time by prioritizing tasks according to importance and urgency.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Worked closely with other kitchen staff to facilitate timely completion of orders.
  • Restocked stations and supplies during slower periods between rushes.

Intern

John Fellin Law
06.2023 - 08.2023
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Assisted attorneys in preparing for trial, resulting in favorable judgments for clients.
  • Supported case management through diligent document review and organization.
  • Participated in client meetings, gaining valuable insight into the practice of law and client relations.
  • Attended internal training sessions on various areas of law to expand knowledge base and skillset.
  • Sorted legal documents, filing and case materials in clear, orderly systems.
  • Reviewed legal information and proofed documentation for errors.
  • Attended depositions and court proceedings and prepared summaries on cases.
  • Attended court hearings and depositions to take notes and document proceedings.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Food/Beverage/Prep/Cashier

Tropical Smoothie Cafe
06.2021 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Bachelor of Arts - Political Science

Siena College
Albany, NY
05.2026

High School Diploma -

Smithtown High School West
Smithtown, NY
06.2022

Skills

  • Customer Service

  • Customer Relations

  • Customer Relationship Building

  • Interpersonal communication skills

  • Sales expertise

  • Performance Improvement

  • Adaptable and Flexible

  • Attention to Detail

  • Goal-Driven

  • Quick Learner

  • Ability to Lift a lot of weight

  • Safety and Cleanliness Standards

Accomplishments

Took a 4 month study abroad program in Italy


Languages

English
Native or Bilingual
Italian
Professional Working

Timeline

Grill Cook, Sandwich Maker

Siena College
09.2023 - 12.2023

Intern

John Fellin Law
06.2023 - 08.2023

Sales Representative

Christian Dior Perfumes
11.2022 - Current

Food/Beverage/Prep/Cashier

Tropical Smoothie Cafe
06.2021 - 08.2022

Bachelor of Arts - Political Science

Siena College

High School Diploma -

Smithtown High School West

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Dylan Garlepp