Dylan Gloin
Elkton,FL
Summary
Dependable and adaptable in any environment, and brings a positive, self-starter attitude. Confident in my ability to absorb new information and apply it appropriately. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with a resourceful and upbeat nature.
Overview
14
14
years of professional experience
Work History
Server Shift Lead
St. Augustine Fish House & Oyster Co
01.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
CNC Operator/ Quality Control Technician / Shipping & Receiving
Sohacki Industries
01.2022 - 07.2023
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated end product by completing measurements, visual inspections, and using precise measurement devices
- Maintained quality documentation and records for conformance with relevant standards.
- Proposed corrective actions to address recurring quality issues.
- Helped shipping and receiving organize and process incoming and outgoing material
- Processed over 50 parts daily
Server
Sunset Grille
01.2016 - 01.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Often serviced 30+ customers at a time
Home Inspection, Permitting, Licensing, General Contracting
AICF Builders
01.2010 - 01.2016
- Made and submitted reports detailing finding and any actions taken.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Completed inspections of current construction, refurbishment and repair projects.
- Determined work met applicable city, state and federal guidelines and discipline-specific codes.
Education
High School -
Pedro Menendez
Saint Augustine2009
Some College (No Degree) - Computer Engineering
Saint Johns River State College
Saint Augustine, FLSkills
- Team Player
- Multi-Tasker
- Problem Solver
- Positive Attitude
- Dependable
- Self-Motivated
- Personable
- Comprehensive
Accomplishments
Completed the CompTIA A+ 220-1101 recently, and will be acquiring 22-1102 very shortly.
Additional Information
During my time at AICF Builders I analyzed the structural integrity of the development, as well managed floor plans, and took part in repairs. I have multiple years of experience working front of house in large, fast paced restaurants. During these years I have fine-tuned my ability to multitask and work as part of a team to meet the common goal. It has helped me sharpen my skills in customer service and resolving issues for my customers. My time at Sohacki had me learn many new skills on learning how to operate unfamiliar technologies for processing materials, as well has several other tools and machines to determine the accuracy of measurements and quality of cuts. I spent time in many different departments due to my ability to pick up on new information. I am skilled in Microsoft Office Suite, Microsoft Windows.
References
Amelia Cathcart, Pink Stork, Saint Augustine, FL, 904-599-1394
Ayden Carver (Current Manager), Saint Augustine Fish House and Oyster Co, Saint Augustine, FL, 781-831-4915
Anita Lake, Pajcic & Pajcic, Jacksonville, FL, 904-612-9340
Timeline
CNC Operator/ Quality Control Technician / Shipping & Receiving
Sohacki Industries
01.2022 - 07.2023
Server Shift Lead
St. Augustine Fish House & Oyster Co
01.2021 - Current
Server
Sunset Grille
01.2016 - 01.2021
Home Inspection, Permitting, Licensing, General Contracting
AICF Builders
01.2010 - 01.2016
High School -
Pedro Menendez
Some College (No Degree) - Computer Engineering
Saint Johns River State College
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