Dylan Greenleaf
Tucson,AZ
Summary
Hardworking Psychology BA graduate from The University Of Tampa with flexible hours while studying for Masters in Social Work. I believe that I posses many skills to create a fun and friendly environment while maintaining a professional image. Throughout my personal, academic, and professional journey I have acquired much knowledge and skills that I hope to use as a foundation for every every opportunity to come. I excel in communication, active listening, and vital skills to enhance therapeutic outcomes for clients. Working in the mental health field excites me and I look forward to channeling that into focused and personalized therapeutic support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Discharge Planner
PEMHS Mental Health Facility
Pinellas Park, FL
07.2024 - 12.2024
- Developed individualized discharge plans for patients based on their medical and psychosocial needs.
- Created a safe environment for discharged patients by providing information about safety precautions at home and in the community.
- Assisted families in understanding insurance coverage options so they can make informed decisions about necessary treatments post-hospitalization.
- Maintained timely communication with physicians regarding patient's progress during the course of treatment prior to discharge.
- Performed crisis intervention when necessary by providing emotional support to discharged patients and family members.
- Facilitated referrals for follow up appointments with specialists or primary care providers post-discharge.
- Coordinated community resources such as housing, food banks, financial assistance programs. for discharged patients who need additional support after leaving the hospital.
- Collaborated with other healthcare professionals to ensure successful transition from hospital to home setting.
- Reviewed medication regimens with pharmacist and physician upon discharge in order to ensure accuracy and appropriateness of medications prescribed.
- Participated in multidisciplinary team meetings when determining appropriate levels of care prior to discharge.
Mental Health Technician
PEMHS Mental Health Facility
Pinellas Park, FL
01.2023 - 07.2024
- Document observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Aid patients in performing activities of daily living.
- Engage clients in therapeutic groups to promote coping skills, education and life skills.
- Model appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Identify and addressed individual mental health challenges to support patients.
- Interview new patients to complete admission forms and assess mental health status.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
Dog Walker
Rover.com
Tampa, FL
06.2022 - 04.2023
- Monitored dogs throughout walks to avoid obstacles, dangerous situations and confrontations with other problematic dogs.
- Scheduled dog walking services and collected payments from pet owners.
- Reported dog behavior issues and medical concerns to owner for prompt resolution.
- Cared for pets during owners' absences.
- Built rapport with dogs using verbal affirmations, petting and approved treats.
- Developed long-term relationships with clients and bonded with animals through regular contact.
Nanny
Dylan's Babysitting Business
Huntington Beach, California
01.2016 - 03.2023
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
- Cleaned and tidied living room and kitchen after activities to maintain safe spaces.
- Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
- Helped children complete homework and special assignments daily to support academic performance.
- Engaged children with games and puzzles to promote mental development and enjoyment.
Hostess
Oxford Exchange
Tampa, FL
02.2022 - 07.2022
- Greeted guests and gathered information to seat groups or place on waitlist.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Built positive relationships with other front-of-house and kitchen staff.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Store Manager
Dusk Boutique
Huntington Beach , CA
02.2020 - 01.2021
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Resolved customer problems by investigating issues, answering questions and building rapport.
Store Associate
Haute Sweets
Orange, United States, United States
10.2017 - 12.2018
- Accurately completed cash register transactions.
- Adhered to all store retail procedures and policies.
- Cleaned shelves, tables, and counters.
- Educated customers about product options to exceed their experience.
- Effectively executed visual merchandising and marketing initiatives.
- Interfaced with customers to determine purchasing needs, directed them to appropriate items, and recommended additional products.
- Baked and served pastries and cookies to customers dining in the bakery.
Education
High School Diploma -
Advantages International
Reno, NV11.2020
Psychology BA
University of Tampa
Tampa, FLSkills
- Childcare Techniques
- Psychology knowledge
- Reliable
- Multi-tasking
- Organizational Skills
- Problem solving skills
- Positive attitude
- Detail oriented
- Flexibility
- Leadership
- STOP Deescalation Skills
- Proficient in CBT and DBT skills, ideology, and activities
- Healthcare systems navigation
- Discharge planning
- HIPAA compliance
- Treatment and transitional planning
- Collaboration with multidisciplinary teams
Academic Achievements
- Named on Dean's List at University of Tampa
- Student Government Representative of PSI CHI Honor Society
Volunteer Experience
Silver Spur Therapeutic Riding Center
Side Walker May 2019 - October 2019
Some of my responsibilities included helping disabled riders stay engaged, correcting their form and position on the horse, and maintaining a positive atmosphere for learning and development. When I was not partaking in a lesson I often tended to the houses and cleaned out the barn.
Certification
- CPR certified, , issued January 19, 2024
Timeline
Discharge Planner
PEMHS Mental Health Facility
07.2024 - 12.2024
Mental Health Technician
PEMHS Mental Health Facility
01.2023 - 07.2024
Dog Walker
Rover.com
06.2022 - 04.2023
Hostess
Oxford Exchange
02.2022 - 07.2022
Store Manager
Dusk Boutique
02.2020 - 01.2021
Store Associate
Haute Sweets
10.2017 - 12.2018
Nanny
Dylan's Babysitting Business
01.2016 - 03.2023
High School Diploma -
Advantages International
Psychology BA
University of Tampa
- CPR certified, , issued January 19, 2024
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