Dylan Greer
Boone,NC
Overview
8
8
years of professional experience
1
1
Certification
Work History
ASSISTANT PARTS MANAGER
Modern Automotive Network
2023.11 - Current
- Cooperate with the service department to obtain parts required for repairs.
- Develop strategies to achieve a monthly gross profit of at least 42%
- Maintain an accurate inventory to minimize fulfillment times.
- Prepare end-of-day reports to account for all sales for the day.
- Communicate with third party shops to improve wholesale business.
- Demonstrate knowledge of company tools to maintain certifications.
ASSISTANT PARTS MANAGER
Friendship Automotive
2021.08 - 2023.11
- Cooperate with the service department to obtain parts required for repairs.
- Develop strategies to achieve a monthly gross profit of at least 30%
- Maintain an accurate inventory to minimize fulfillment times.
- Prepare end-of-day reports to account for all sales for the day.
- Communicate with third party shops to improve wholesale business.
- Demonstrate knowledge of company tools to maintain certifications.
ASSISTANT CUSTOMER SERVICE MANAGER
Food Lion
2020.09 - 2021.08
- Trained 15+ employees in company policies and register operation.
- Supervised an efficient and productive front-end operation of 15 employees.
- Motivated employees to ensure an enthusiastic atmosphere with fast service.
- Assessed employees' strengths to put the right people in the right places.
- Scheduled 15+ employees to provide adequate labor coverage.
CUSTOMER LEAD
Food Lion
2020.07 - 2020.09
- Aided coworkers by assisting in the checkout process to speed up wait times.
- Assisted supervisors with customer needs to improve survey scores.
- Maintained proper knowledge of cash handling procedures to reduce loss.
- Managed front end operations when MOD was unavailable.
RURAL CARRIER ASSOCIATE
United States Postal Service
2018.07 - 2020.07
- Organized mail according to address to prepare for distribution.
- Ensured all deliveries were on time and accurate to 200+ addresses.
- Operated postal scanners to collect signatures for certified mail.
- Collected payment for collect on delivery deliveries and postage stamps.
Education
Bachelor of Science - Business Administration
Appalachian State University
Boone, NC08.2026
Associate of Applied Sciences - Computer Science
Caldwell Community College And Technical Institute
Hudson, NC04.2021
Skills
- Order Fulfillment
- Communication skills
- Management
- Organizational skills
- C/C
- Sales
- MySQL
- Dealership experience
- Customer service
- Customer support
- Time management
Certification
Driver's License
Timeline
ASSISTANT PARTS MANAGER
Modern Automotive Network
2023.11 - Current
ASSISTANT PARTS MANAGER
Friendship Automotive
2021.08 - 2023.11
ASSISTANT CUSTOMER SERVICE MANAGER
Food Lion
2020.09 - 2021.08
CUSTOMER LEAD
Food Lion
2020.07 - 2020.09
RURAL CARRIER ASSOCIATE
United States Postal Service
2018.07 - 2020.07
Associate of Applied Sciences - Computer Science
Caldwell Community College And Technical Institute
Bachelor of Science - Business Administration
Appalachian State University