Summary
Overview
Work History
Education
Skills
Certification
Timeline

Dylan Hadley

Meridian

Summary

Currently the PM Operations Manager for BOIA in the southern Idaho market under Senior Manager Jason Lish. I have been an Operations Manager for 4 years through multiple locations looking to promote into a new Senior Manager position. Thoughtful leader with strong analytical and problem-solving skills to drive business results and meet company compliance and standards.

Overview

6
6
years of professional experience
1
1
Certification

Work History

PM Operations Manager

FedEx Express
01.2024 - Current
  • Manage the PM Operation for BOIA
  • Oversee Scentsy pickup and outbound sort operation averaging 5000-10,000 packages weekly
  • In charge of BOIA rentals and ensuring rental compliance is maintained daily
  • Created a rental vehicle job aid for the Western Rockies district on adding, maintaining, and returning rental vehicles
  • Assist and support with all other BCA Audit related items
  • Coordinate and work with sales to ensure shippers requests are met at the operational level



Operations Manager

FedEx Express
10.2021 - 01.2024
  • Managed both LMTA and MFRA locations and ensure Audit compliance is met alongside company policies and procedures
  • Provide employees with guidance in handling difficult problems or in resolving escalated complaints or disputes.
  • Experienced with Feeder and CTV operations
  • Assisted with hiring, onboarding and training of new hires to fulfill station staffing needs
  • Oversaw Harry and David large pickup Operations
  • Developed and maintained relationships with sales and shippers to continue FedEx business

Swing Driver

FedEx Express
09.2019 - 10.2021

Casual Courier

FedEx Express
06.2019 - 09.2019

Education

High School Diploma -

Joshua Springs Christian School, Yucca Valley, CA
06.2014

Some College - Computer Science

Grand Canyon University, Phoenix, AZ

Some College - Information Technology

Copper Mountain College, Joshua Tree, CA
Relevant Coursework: Visual Studio, C++ Programming

Skills

  • Project Management
  • High-Pressure Environments
  • Staff Training
  • Multi-Site Operations
  • Performance Monitoring and Evaluation
  • Microsoft Office Expertise

Certification

  • Dangerous Goods Certified
  • Spill Clean up Certified

Timeline

PM Operations Manager - FedEx Express
01.2024 - Current
Operations Manager - FedEx Express
10.2021 - 01.2024
Swing Driver - FedEx Express
09.2019 - 10.2021
Casual Courier - FedEx Express
06.2019 - 09.2019
Grand Canyon University - Some College, Computer Science
Copper Mountain College - Some College, Information Technology
Joshua Springs Christian School - High School Diploma,

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Dylan Hadley