Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dylan Haverstick

Festus,MO

Summary

Dynamic and results-driven professional with great experience in customer service at Waffle House. Proven ability in upselling and conflict resolution, ensuring customer satisfaction. Skilled in food safety and adept at multitasking in fast-paced environments, consistently enhancing customer experiences and fostering positive relationships.

Overview

4
4
years of professional experience

Work History

Server

Waffle House
Festus, MO
11.2023 - Current
  • Fast with customer rotation, I did not waste time on taking their orders.
  • Upsold anything we had, like toppings or specials going on.
  • I listen to customers' complaints and try to find the best way to suit their concerns; if it's free food, a refund, or other servers getting frustrated.
  • I make sure that customers are satisfied with their meal, and that they are enjoying their time while eating.

Stocking Associate

Walmart
Crystal City, MO
05.2024 - 09.2024
  • Restocked empty and/or near-empty shelves and used FIFO (First In, First Out).
  • When there were extra or expired items, I would mark their label, and when I finished a pallet, I would bring it to the back and scan it to be thrown away or recycled, and the extra items would go on a shelf for when the item was low on the floor.
  • Broke down any empty boxes, and set them in the bailor to be crushed and wrapped for re-use, and to be sent to other companies.

Pizza-Maker

Caseys General Stores Inc
Festus, MO
01.2021 - 06.2021
  • I prepared food and topping products every day for the next shift.
  • I made pizzas to the exact preferences of customers, and always handled special orders that had allergies or unique requests with care.
  • Stay calm even when it may be busy, so as not to mess up or become flustered.

Education

High School Diploma -

Festus High School
Festus, MO
05-2022

Skills

  • Customer service
  • Order management
  • Upselling techniques
  • Food safety
  • Cash handling
  • Customer relationship management
  • Team collaboration
  • Conflict resolution
  • Adapting to pace
  • Multitasking

References

References available upon request.

Timeline

Stocking Associate

Walmart
05.2024 - 09.2024

Server

Waffle House
11.2023 - Current

Pizza-Maker

Caseys General Stores Inc
01.2021 - 06.2021

High School Diploma -

Festus High School

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Dylan Haverstick