Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

Dylan Henrickson

Madison,WI

Summary

Motivated and focused student with outstanding interpersonal skills maintains positive relationships with customers, vendors, and medical professionals. In-depth knowledge of healthcare organizations and insurance providers. Committed to learning and adapting to different circumstances when presented with the challenge.

Overview

8
8
years of professional experience

Work History

Inpatient Pharmacy Technician

SSM Health, St Mary’s Hospital
05.2021 - Current
  • Dispensed and procured medicinal products and supplies used in hospital.
  • Responded to queries regarding dosages, indications and drug availability.
  • Handled stock and order supplies of medicines and drugs.

Pharmacy Technician

Pick n Save
03.2019 - 03.2021
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reviewed and verified customer information and insurance provider information.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

Control Desk Clerk

Ashwaubenon Bowling Alley
01.2016 - 01.2021
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Maintained transaction security by verifying payment cards against identification.
  • Maintained clean, tidy and sanitized common areas for personnel and guests.

Education

Bachelor of Science - Biology

University of Wisconsin Madison
12.2022

Certificate - Education And Educational Services

University of Wisconsin Madison
12.2022

Skills

  • Detail-Oriented
  • Verbal and Written Communication
  • Recordkeeping and Documentation
  • Relationship Building
  • Customer Service
  • Time Management

Volunteer

Badger Volunteers 12/2019 to 04/2020

  • Elementary School Aid
  • Nuestro Mundo Elementary


Badger Cru Leader and Emcee 12/2019 to Present

  • Organize and coordinate weekly meetings
  • Outside event planning

Timeline

Inpatient Pharmacy Technician

SSM Health, St Mary’s Hospital
05.2021 - Current

Pharmacy Technician

Pick n Save
03.2019 - 03.2021

Control Desk Clerk

Ashwaubenon Bowling Alley
01.2016 - 01.2021

Bachelor of Science - Biology

University of Wisconsin Madison

Certificate - Education And Educational Services

University of Wisconsin Madison
Dylan Henrickson