Dylan Huebner
Richboro,PA
Summary
Dedicated full-time customer service staff member with over four years experience. Ambitious & technologically driven high school graduate Accomplished team lead in the food service industry proven to learn fast and adapt quickly to new situations. Enjoys hands on work and self guided troubleshooting in both physical hardware and digital software.
Overview
6
6
years of professional experience
Work History
Accountant
Gallagher Realty Group, LLC
04.2024 - Current
- Conducted monthly reconciliations to ensure accuracy of financial records.
- Assisted in preparation of annual budgets and forecasts for management review.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Used advanced software to prepare documents, reports, and presentations.
Gamestop
01.2024 - Current
- Working alone with minimal supervision
- Providing intimate customer support for unique situations
- Adapting on the fly when problems arise
- Maintaining a clean storefront
Sales Executive
J.F. Huebner and Sons
01.2020 - 2025
- Responsible for office hardware maintenance
- Installing and maintenance of company software (Quickbooks, Microsoft Office)
- Managed company transactions
Dunkin Donuts
01.2021 - 01.2024
- Demonstrated leadership and quality initiatives as morning lead staff member
- Improved service and guest experiences with continued product education and training
- Delivered serve-safe standard care in handling of all store products
- Recognized for safety and policy implementation in sanitation and assembly
Education
High School -
Council Rock High School South
Richboro, PA01-2020
Skills
- Attention to detail, time management, positive & effective communication, resolution escalation, customer service, guest experience enhancement
- OS installation, Microsoft Office Suite, Virtual Machines
- Printer troubleshooting and installation
- Computer building and rebuilding, adding RAM, installing a new Motherboard, installing GPUs
- Basic knowledge of Active Directory
- Basic understanding of internet scams and phishing/hacking methods
- Friendly with fellow employees
Timeline
Accountant
Gallagher Realty Group, LLC
04.2024 - Current
Gamestop
01.2024 - Current
Dunkin Donuts
01.2021 - 01.2024
Sales Executive
J.F. Huebner and Sons
01.2020 - 2025
High School -
Council Rock High School South