Dylan J. Chun
Las Vegas
Summary
Field Service Technician handling 2+ weekly installations, removing, maintaining, and troubleshooting casino signage, LED systems, and digital displays across nationwide field assignments. Coordinates wiring, mounting, hardware installation, and on-site adjustments to keep projects safe, accurate, and on schedule in active casino environments. Works directly with gaming teams and on-site personnel, fixing post-installation problems monthly to ensure customer satisfaction and maintain professional standards.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Field Service Technician
The Fi Company / Eyefi
Las Vegas, NV
09.2024 - Current
- Complete service calls for casino signage, slot signs, and overhead display systems.
- Install 2-4 casino signs and LED displays per week while following site plans and safety procedures.
- Perform electrical wiring, mounting, and hardware installation for new equipment and field adjustments.
- Troubleshoot installation issues and equipment faults, then apply practical fixes in fast-paced casino environments.
- Coordinate with on-site personnel and project teams to keep installations accurate and aligned with requirements.
- Travel nationwide to support new installations, maintenance projects, casino events, and large-scale conventions.
- Maintain professional communication with gaming company teams, including AGS, IGT, and Aristocrat, while keeping work areas safe and orderly.
Lead Installation Technician
E.G.A.D.S.
Las Vegas, NV
10.2023 - 10.2024
- Completed 2 installation tasks per shift while traveling between casino sites and field assignments.
- Led nationwide casino signage and overhead display installations, maintenance, and removals across multiple job sites.
- Installed and wired LED and digital signage for proper positioning, functionality, and appearance.
- Mounted hardware and secured overhead displays to project specifications and safety requirements.
- Coordinated with slot machine technicians and gaming companies, including IGT, Aristocrat, Konami, and AGS, on aligned installs.
- Handled custom signage and specialized projects with careful troubleshooting, preventive maintenance, and strong field adaptability.
Pool Technician / Repair Team
EZ Pools
Las Vegas, NV
10.2022 - 10.2023
- Maintain 12-14 pool systems per week while keeping service routes organized and customer-ready.
- Diagnose and repair pool equipment, including pumps, filters, heaters, and automated systems, using careful troubleshooting.
- Perform routine maintenance and water chemistry balancing to keep residential and commercial pools safe and functional.
- Install and service pool equipment while following OSHA safety compliance standards and quality checks.
- Communicate directly with customers to identify service needs and explain repairs and maintenance requirements clearly.
- Work efficiently in physically demanding outdoor environments while keeping job sites clean and materials organized.
3D Printer Technician / Fulfillment Associate
SEUS Corp LTD.
Las Vegas, NV
11.2019 - 10.2021
- Complete 150 fulfillment orders per day while maintaining accurate picking, packing, labeling, weighing, and shipment prep.
- Diagnose 4-9 printer issues per shift to keep 3D printing equipment operating efficiently.
- Perform routine maintenance and adjustments on 3D printing equipment to support consistent production output.
- Prepare 3D printer plates with handheld tools, sanding, and adhesive for proper fit and function.
- Verify orders and packages for accuracy before shipping to reduce fulfillment errors.
- Maintain an organized warehouse workspace and steady workflow to meet production and fulfillment requirements.
- Support work order management and installation planning through organized task handling and site survey planning.
Lifeguard
MGM Resorts International
Las Vegas, NV
03.2020 - 08.2021
- Monitored pool areas continuously to protect guest safety and identify hazards before incidents escalated.
- Enforced facility rules professionally and responded quickly to safety concerns and emergencies.
- Maintained a clean, organized pool environment through routine upkeep and attention to detail.
- Delivered professional customer service in a busy hospitality setting while performing physically demanding duties.
Education
undefined
Southwest Career & Technical Academy
Las Vegas, NVHigh School Diploma - undefined
Silverado High School
Las Vegas, NV01-2020
Skills
- Casino slot sign installation & removal
- Electrical wiring & mounting
- Troubleshooting & preventive maintenance
- On-site project coordination
- OSHA safety compliance
- Digital signage installation
- Work order management
- Installation planning
- Site survey planning
- Quality assurance inspections
- Parts inventory control
- Low-voltage systems
Certification
OSHA Safety Certification
Timeline
Field Service Technician
The Fi Company / Eyefi
09.2024 - Current
Lead Installation Technician
E.G.A.D.S.
10.2023 - 10.2024
Pool Technician / Repair Team
EZ Pools
10.2022 - 10.2023
Lifeguard
MGM Resorts International
03.2020 - 08.2021
3D Printer Technician / Fulfillment Associate
SEUS Corp LTD.
11.2019 - 10.2021
High School Diploma - undefined
Silverado High School
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Southwest Career & Technical Academy