Dylan Jones
Property Management
Santa Rosa Beach,FL
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Property Management, Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Property and Security
Cam Resorts
Destin, Florida
01.2021 - 02.2022
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
Property Manager's Assistant
Judy Jones LLC
Santa Rosa Beach, FL
02.2018 - 09.2019
- Dealt with customers as issues would arise, I was very hands on with family rentals on VRBO. I managed the grounds and pool area for 5 properties
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Was taught to avoid bad reviews and take care of customers immediately.
Education
No Degree - Sociology
Santa Monica College
Santa Monica, CA 05.2001 -
Skills
Networking and getting to decision makers was helpful in promoting the brand Problem solving on a daily basis and managing to communicate with our vendors and online customers Able to juggle several issues to keep sales moving forwardundefined
Timeline
Property and Security
Cam Resorts
01.2021 - 02.2022
Property Manager's Assistant
Judy Jones LLC
02.2018 - 09.2019
No Degree - Sociology
Santa Monica College
05.2001 -
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