Dylan Kavanaugh
Reynoldsburg,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Lead Service Professional
Aptive Environmental
10.2021 - Current
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
Drive-Thru Cashier
Tee Jays Drive Thru & Deli
09.2020 - 10.2020
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Followed food safety and sanitation guidelines at all times.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Line Cook
Roosters
04.2018 - 02.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Head Cook
Hungry Buffalo
04.2018 - 02.2020
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Trained kitchen staff to perform various preparation tasks under pressure.
Education
High School Diploma -
Unioto High School
Chillicothe, OH04.2014
Skills
- Quality Standards
- Professional Relationships
- Constructive Feedback
- Customer Needs Assessments
- Production Preparation
- Customer Inquiries
- Improvement Plans
- Guest Satisfaction
- Training Team Members
- Safe Work Practices
- Supply Replenishment
- Pesticides
- Communication
Certification
- Commercial applicator certification - 10A, 6A, CORE - ID #163402 - 9/30/2023
Timeline
Team Lead Service Professional
Aptive Environmental
10.2021 - Current
Drive-Thru Cashier
Tee Jays Drive Thru & Deli
09.2020 - 10.2020
Line Cook
Roosters
04.2018 - 02.2020
Head Cook
Hungry Buffalo
04.2018 - 02.2020
High School Diploma -
Unioto High School
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