Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dylan Kovacs

Stratford,CT

Summary

Highly motivated individual with affinity for customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills developed through sales and customer service experience.

Overview

3
3
years of professional experience

Work History

Waiter

Baba Sushi
06.2021 - 06.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, ensuring prompt and efficient service.

Senior Sales Development Representative, Team Lead

AlphaSense Inc.
06.2022 - Current
  • Generate and qualify leads through outbound calling, email campaigns, and social media outreach
  • Conduct research on potential clients and their industries to better understand their needs and pain points
  • Build and maintain relationships with prospects to move them through the sales funnel
  • Work closely with Account Executives to coordinate sales activities and achieve revenue goals
  • Develop and execute creative approaches to engage and persuade potential clients
  • Utilize CRM and other sales tools to manage leads, track progress, and report on performance
  • Excelled in meetings and pipeline attainment due to a strong understanding of prospects needs by leveraging resources and communication skills
  • Stay up-to-date on industry trends and developments to identify new opportunities


Education

Bachelor of Arts - Finance

Roger Williams University
Bristol, RI
05.2022

Skills

  • Email Campaigns
  • Competitor Analysis
  • Market Research
  • Google Workspace
  • Microsoft Office
  • Financial Services Persona Knowledge
  • Corporate Persona Knowledge
  • New Business Development
  • Relationship Building
  • Cold Outreach
  • Prospecting
  • CRM Management

Accomplishments

- Revolutionized the way SDRs source new accounts not in the CRM through boolean logic / filters on sales navigator and reverse search on Whalewisdom


- Two promotions while an SDR (Financial Services Team Lead Oct '23), (Senior SDR Nov '23)


- 3rd most pipeline generated on the Financial Services team in 2023 out of 50+ SDRs


- 284 meeting booked and 1.4 million in pipeline generated

Timeline

Senior Sales Development Representative, Team Lead

AlphaSense Inc.
06.2022 - Current

Waiter

Baba Sushi
06.2021 - 06.2022

Bachelor of Arts - Finance

Roger Williams University

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Dylan Kovacs