Dylan Kunkel
Erie,PA
Summary
Compassionate Patient Care Technician with extensive experience at UPMC Hamot Hospital, skilled in vital signs monitoring and phlebotomy. Enhanced patient satisfaction through attentive care and effective communication. Proven ability to streamline workflows and mentor new staff, fostering a collaborative environment that prioritizes quality care and safety.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
UPMC Hamot Hospital
09.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Supervisor
Sheetz
03.2021 - 08.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Shift Leader
Papa John's Pizza
10.2016 - 03.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
No Degree - Nursing
UPMC School of Nursing
Erie, PA12-2025
High School Diploma -
Erie High
Erie, PA05-2018
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
- Catheter care
- ADL support
- Specimen collection
- Infection control
- Phlebotomy techniques
- Feeding assistance
- Patient positioning
- Blood glucose monitoring
- Professional bedside manner
- Emergency response
- Compassionate care
- Vital signs
- Certified in CPR/AED
- Patient care technician (PCT)
Timeline
Patient Care Technician
UPMC Hamot Hospital
09.2023 - Current
Supervisor
Sheetz
03.2021 - 08.2023
Shift Leader
Papa John's Pizza
10.2016 - 03.2020
No Degree - Nursing
UPMC School of Nursing
High School Diploma -
Erie High
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