Dylan Ledin
Webberville,MI
Summary
Proven achiever with a background at Gold Medal Roofing, adept in workplace safety and customer service. Excelled in boosting customer satisfaction and sales through exceptional service and problem-solving. Skilled in teamwork and collaboration, ensuring project efficiency and safety at Tenneco Inc. Demonstrates a flexible schedule and professional appearance, committed to results and client trust.
Overview
11
11
years of professional experience
Work History
Storm Specialist
Gold Medal Rooding
02.2024 - Current
- Boosted customer satisfaction by providing exceptional service and addressing inquiries.
- Developed strong relationships with customers, resulting in repeat business and increased sales.
- Resolved customer complaints professionally, fostering trust and loyalty among patrons.
- Provided expert product knowledge to customers, guiding them towards informed purchasing decisions.
- Lead and trained a team of canvassers to door knock for storm damages.
Painter
Parker Painting
11.2013 - 04.2023
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Worked holidays and weekends depending on shifting needs of project.
- Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
- Calculated amount of paint and other materials needed for each job accurately.
- Team Lead on projects when needed.
Press Operator
Tenneco Inc
01.2017 - 05.2021
- Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
- Performed regular maintenance on press machinery to optimize performance.
- Promptly removed completed loads from press.
- Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
- Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
Education
Diploma -
Central Montcalm High School
Stanton, MISkills
- Workplace Safety
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Customer Assistance
- Flexible Schedule
- Professional Appearance
Timeline
Storm Specialist
Gold Medal Rooding
02.2024 - Current
Press Operator
Tenneco Inc
01.2017 - 05.2021
Painter
Parker Painting
11.2013 - 04.2023
Diploma -
Central Montcalm High School
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