Summary
Work History
Education
Skills
Timeline
Generic

Dylan Marcelino

Ronkonkoma,NY

Summary

I am a motivated individual with experience in customer service and sales. Skilled in building a connection / relationship between others. Strong communication and interpersonal skills for providing superior customer service.

Work History

Lead Sales Associate

Bath & Body Works
03.2023
  • Increased sales revenue by developing and maintaining strong relationships with clients.
  • Trained new sales associates to ensure consistent performance across the team.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Developed and maintained knowledge of current sales and promotions.
  • Able to work around complex situations
  • Maintaining consistent time and patience with customers
  • Have the ability to assist with people who have special needs or disabilities (kids and adults)

Sales Associate

Tilly's
12.2023 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Connetquot High School
Bohemia, NY
06.2022

Skills

  • Time Management
  • Team Leadership
  • Meeting and Exceeding Sales Goals
  • Strong Communication and Interpersonal Skills

Timeline

Sales Associate

Tilly's
12.2023 - Current

Lead Sales Associate

Bath & Body Works
03.2023

High School Diploma -

Connetquot High School
Dylan Marcelino