Dylan McCarthy
Buffalo,NY
Summary
Dynamic small business owner with extensive experience in business management, driving operational success and customer satisfaction. Proven ability to drive business growth and create impactful fundraising oppportunities.
Overview
8
8
years of professional experience
Work History
Small Business Owner
Millersport Recycling
08.2017 - Current
- Oversee daily operations, ensuring efficient processing of recyclable materials.
- Enhance company reputation by consistently delivering exceptional quality service to customers.
- Interviewed and hired quality candidates to assist in the day-to-day operations. This includes setting expectations and providing feedback to employees.
- Train staff on safety protocols and operational best practices.
- Oversee the financial management of the business. This involves budgeting, tracking expenses, managing cash flow, ensuring profitability, handling taxes, and securing financing when necessary.
- Promote business via social media to generate leads and maximize brand identity.
- Help and donates to local organizations, charities, churches, etc. by creating fundraising opportunities.
- Provide elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Education
Associate of Science - Business Administration And Management
Erie Community College
Buffalo, NY06-2017
High School Diploma -
Amherst High School
Amherst06-2015
Skills
- Small business operations
- Planning and execution
- Business marketing, management and development
- Project management
- Staff hiring
- Customer service
- Event videography and photography
- Experienced with final cut pro (video editing)
Timeline
Small Business Owner
Millersport Recycling
08.2017 - Current
Associate of Science - Business Administration And Management
Erie Community College
High School Diploma -
Amherst High School