Summary
Overview
Work History
Education
Skills
Timeline
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Dylan McCaw

Ardmore,OK

Summary

Versatile and dynamic, with a proven track record at Urban Air Adventure Park, I excel in enhancing operational efficiency and customer satisfaction. My expertise spans management, inventory control, and fostering team collaboration. Certified in Fork Lift operation and adept in Adobe Applications, I've achieved significant improvements in productivity and safety protocols, demonstrating exceptional problem-solving and leadership skills. I am very reliable and trustworthy to companies they give me a chance. As shown in my history with Auto Body Concepts, I am capable of many if not all positions and as I am easy learner. I thrive to do well in each and every position I’m given.

Overview

9
9
years of professional experience

Work History

Crew Member

Sonic
Ardmore, OK
11.2015 - 10.2016
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Lead Court Monitor

Urban Air Trampoline and Adventure Park
Ardmore, OK
10.2016 - 03.2018
  • Ensured park safety.
  • Operated and managed various attractions efficiently.

Cafe Lead

Urban Air Trampoline and Adventure Park
Ardmore, OK
03.2018 - 02.2019
  • Handled food preparation tasks with strict adherence to hygiene standards, maintaining high-quality offerings consistently.
  • Collaborated with team members to improve overall cafe operations, resulting in increased efficiency and positive customer feedback.
  • Trained new employees on company policies, menu offerings, and best practices for excellent customer service.
  • Increased repeat business through exceptional customer interactions and personalized recommendations.

Park Lead

Urban Air Trampoline and Adventure Park
Ardmore, OK
02.2019 - 03.2020
  • Guaranteed alignment of staff activities.
  • Supervised execution of routine responsibilities in the cafe.
  • Collaborated in executing managerial responsibilities.
  • Maintained safety standards across park areas.
  • Oversaw and maintained effective vendor relationships across food and beverage services.

CAP 2 Associate

Walmart
Ardmore, OK
03.2020 - 06.2020
  • Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
  • Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
  • Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
  • Transferred goods from trailers to pallets efficiently.
  • Organized and arranged shelves to maintain optimal product presentation.

Dock Control/Loader

Nova Logistics
Ardmore, OK
06.2020 - 09.2020
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Guaranteed accurate trailer dispatch to all semi truck drivers.
  • Implemented safety protocols for driver and trailer security.

Supervisor of Operations

JaniKing
Thackerville, OK
09.2020 - 11.2020
  • Coordinated scheduling of resources to optimize labor allocation and minimize downtime.
  • Facilitated training sessions for new employees to enhance onboarding experience and skill development.
  • Established checklists for quality assurance to maintain consistency in service delivery.
  • Collaborated with customer service team to enhance service.
  • Ensured cleanliness and sanitation during COVID-19.

Manager

Urban Air Adventure Park
Ardmore, OK
11.2020 - 07.2021
  • Conducted performance evaluations to identify areas for employee growth.
  • Coordinated recruitment efforts to attract top talent.
  • Implemented training programs for enhanced employee skills.
  • Maintained secure environment for guests and staff.
  • Oversaw and handled inventory ordering.
  • Directed customer support operations to enhance satisfaction.

Detailer

Auto Body Concepts
Ardmore, OK
08.2021 - Current
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
  • Washed cars and trucks daily
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.

Warehouse Manager

WeCan
Ardmore, OK
12.2021 - 02.2022
  • Ensured optimal store cleanliness and organization.
  • Analyzed current systems for opportunities to streamline operations, resulting in smoother daily functions.
  • Organized inventory

Paint Prep

Solleys Collision
Ardmore, OK
02.2022 - 04.2022

• Prepped Parts

• Prepared vehicles for painting by masking areas that must not be coated.

• Performed high-quality buffing to improve vehicle aesthetics.

Paint Prepper

Auto Body Concepts
Ardmore, OK
04.2022 - Current

• Prepped Parts

• Prepared vehicles for painting by masking areas that must not be coated.

• Performed high-quality buffing to improve vehicle aesthetics.

Parts Manager

Auto Body Concepts
Ardmore, OK
04.2022 - Current
  • Improved inventory turnover with proactive demand forecasting and replenishment strategies for getting vehicles in and out the shop. Within a timely and swift manner

Technician

Auto Body Concepts
Ardmore, OK
07.2022 - Current
  • Conducted vehicle damage assessments.
  • Disassembled vehicle to evaluate extent of damage.
  • Documented required parts for repair processes.
  • Fabricated automotive bumpers.
  • Constructed and completed vehicle repairs
  • Analyzed and repaired electrical malfunctions.

Estimator

Auto Body Concepts
Ardmore, OK
11.2022 - Current

• Prepared detailed cost assessments for vehicles affected by storms and collisions.

• Finalized supplement submissions.

• Finalized files.

• Created detailed documentation of total losses.

Managed inventory by requesting necessary parts.

Captured images of damage.

IT Technician

Auto Body Concepts
Ardmore, OK
04.2022 - Current
  • Trained employees on new software tools, improving overall user proficiency for daily tasks.
  • Upgraded network components using industry-standard software, enhancing overall system reliability.
  • Diagnosed network connectivity issues to improve system uptime for internal users.
  • Oversaw server maintenance to ensure smooth operations.

Shop Supervisor

Auto Body Concepts
Ardmore, OK
12.2022 - Current
  • Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
  • Developed strong team dynamics, fostering a positive work environment for all staff members.
  • Mentored and trained new employees to ensure consistent service standards across the team.
  • Checked incoming orders and organized new stock.

Education

Highschool Diploma -

Plainview High School
Ardmore, OK
05.2020

Video Production -

Southern Technology Center
Ardmore, OK
04.2020

Adobe -

Southern Technology Center
04.2020

Digital Media -

Southern Technology Center
04.2020

Painter -

Sherwin Williams
Grand Prairie, TX
09.2024

Skills

    I’ve worked in many fields such as

    Fast food, Amusement Parks, Retail stores, Warehouses, Casinos, and Auto Body Shops

    Over the years I’ve learned how to deal with customer service, stocking, inventory management, warehouse safety and procedures, productivity, IT work, carpentry, medical, management/supervisor, estimating, detailing, paint prepping, painting, part ordering and managing, and running a auto body shop

    I am certified in many categories such physical trainer for sports, Fork Lift operation, Management, Estimating, Painitng, Adobe Applications, digital media, and video production

Timeline

Shop Supervisor

Auto Body Concepts
12.2022 - Current

Estimator

Auto Body Concepts
11.2022 - Current

Technician

Auto Body Concepts
07.2022 - Current

Paint Prepper

Auto Body Concepts
04.2022 - Current

Parts Manager

Auto Body Concepts
04.2022 - Current

IT Technician

Auto Body Concepts
04.2022 - Current

Paint Prep

Solleys Collision
02.2022 - 04.2022

Warehouse Manager

WeCan
12.2021 - 02.2022

Detailer

Auto Body Concepts
08.2021 - Current

Manager

Urban Air Adventure Park
11.2020 - 07.2021

Supervisor of Operations

JaniKing
09.2020 - 11.2020

Dock Control/Loader

Nova Logistics
06.2020 - 09.2020

CAP 2 Associate

Walmart
03.2020 - 06.2020

Park Lead

Urban Air Trampoline and Adventure Park
02.2019 - 03.2020

Cafe Lead

Urban Air Trampoline and Adventure Park
03.2018 - 02.2019

Lead Court Monitor

Urban Air Trampoline and Adventure Park
10.2016 - 03.2018

Crew Member

Sonic
11.2015 - 10.2016

Highschool Diploma -

Plainview High School

Video Production -

Southern Technology Center

Adobe -

Southern Technology Center

Digital Media -

Southern Technology Center

Painter -

Sherwin Williams
Dylan McCaw