Dylan McGinty
security
Kansas City,MO
Summary
Proactive security officer skilled in emergency response and risk assessment. Demonstrated success in training new personnel and maintaining a secure atmosphere through effective communication and surveillance practices. Focused on driving safety improvements and fostering a culture of awareness.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer
Caesars Entertainment
Kansas City, MO
07.2025 - Current
- Monitored surveillance systems to ensure guest safety and compliance with security protocols.
- Conducted regular patrols of premises to identify and address potential security hazards.
- Responded promptly to incidents, coordinating with law enforcement as necessary for resolution.
- Assisted guests with inquiries, providing information while maintaining a secure environment.
- Participated in training sessions to enhance knowledge of security policies and best practices.
- Documented daily activities and incidents in detailed reports for management review.
- Enforced access control measures, ensuring authorized entry to restricted areas only.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Examined doors, windows and gates to verify security.
- Monitored CCTV cameras and alarm systems for security breaches.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Collaborated with team members to implement emergency response procedures effectively.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
Service Tech
Clear Defense Pest Control
Nashville, TN
06.2023 - 10.2024
- Diagnosed pest control issues through thorough inspections and assessments.
- Applied targeted treatment methods using eco-friendly products to enhance effectiveness.
- Maintained accurate service records and documentation for customer accounts.
- Educated clients on prevention strategies and pest management practices.
- Performed cash, card, and check transactions to complete customer purchases.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Improved team collaboration by sharing expert knowledge on complex repair techniques during weekly meetings.
- Facilitated smoother operations within team by organizing schedules and assigning tasks based on skill levels.
- Boosted customer satisfaction with prompt and efficient troubleshooting of equipment issues.
- Optimized service delivery times, implementing efficient routing and scheduling strategies.
- Fostered culture of continuous improvement, encouraging feedback and suggestions from team members.
- Tested systems, noting issues and completing preventive maintenance.
- Worked with diverse types of weather and ground conditions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Maintained accurate inventory levels through regular stock assessments and organization.
- Executed daily sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve monthly sales targets and optimize store performance.
- Provided product demonstrations to educate customers on features and benefits effectively.
- Resolved customer complaints promptly to ensure satisfaction and foster repeat business.
- Participated in visual merchandising efforts to create an appealing store environment.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Collaborated with team members to achieve monthly sales targets.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Butchers Apprentice
Fairway Food Stores
Kansas City, MO
02.2023 - 06.2023
- Assisted in meat preparation, ensuring adherence to safety and hygiene standards.
- Operated cutting tools and equipment for efficient meat processing and packaging.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Engaged in customer service by providing product information and assisting with meat selection.
- Supported inventory management through stock rotation and monitoring freshness of products.
- Collaborated with senior butchers to refine cutting techniques and improve product quality.
- Supported daily operations by unloading deliveries of fresh meat products from suppliers in an efficient manner.
- Implemented process improvements that enhanced workflow efficiency in meat department operations.
- Mentored new apprentices on best practices for meat handling and preparation processes.
- Aided the head butcher with administrative tasks such as managing order requests or scheduling appointments.
- Participated in ongoing training and development opportunities, staying current on industry trends and best practices.
- Consistently met or exceeded productivity goals while maintaining the highest standards of quality control.
- Developed strong knife skills and precision cutting techniques, increasing efficiency in meat processing tasks.
- Supported inventory management by accurately weighing, labeling, and pricing meat products.
- Received positive feedback from customers for exceptional service, contributing to a loyal clientele base.
- Showcased attention to detail when trimming excess fat from meats before packaging or display.
- Stocked, rotated and priced merchandise to meet store standards.
- Identified cuts of meat, grading and pricing accordingly.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Assessed kitchen inventories and reordered low-stock items to maintain output.
- Used [Software] to document quantity of meat received and sold to keep proper records of meat sales.
- Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
- Trimmed fat to remove undesirable parts from cuts of meat.
- Received and inspected meat deliveries to verify quality and safety of products.
- Promoted new meat options to offer customers unique and appealing choices.
- Placed orders for supplies and raw materials to keep necessary items available.
- Monitored and controlled inventory to manage stock levels and prevent waste.
- Calculated weight and quantity of meat to determine appropriate pricing for customers.
- Set up displays and stocked shelves with fresh meats, rotating stock for quality.
- Managed waste and disposal to comply with environmental regulations and minimize waste.
- Adjusted machine settings to accommodate different cuts of meat.
- Cut meats to customer specifications and answered questions about specialty products.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Trained new employees on proper meat-cutting techniques and safety measures.
- Packaged and labeled meat items in preparation for sale to customers.
- De-boned and ground meat to prepare cuts and portions for sale.
- Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
- Prepared and cooked meat products to provide customers with samples and test product quality.
- Collaborated with suppliers to obtain high-quality products and meet customer needs.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Replenished butcher counter displays to maintain fresh, appealing produce.
- Resolved delivery discrepancies to maintain accurate stock and finances.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Streamlined workflow processes by assisting with equipment maintenance and repairs when necessary.
- Collaborated with other apprentices to create a positive learning environment through open communication and shared experiences.
- Demonstrated versatility by working across multiple departments as needed, showcasing adaptability and teamwork skills.
- Enhanced customer satisfaction by providing expert knowledge on meat cuts and preparation techniques.
- Assisted head butcher in preparing custom orders for clients, ensuring accuracy and timely delivery.
- Proactively addressed potential issues within the workspace, contributing to a safe working environment for all employees.
- Assisted with promotional events including tastings and demonstrations, driving increased awareness and sales for the business.
- Maintained organized storage areas for raw materials and supplies, promoting efficiency in daily operations.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
- Adhere to safety and cleanliness standards and maintained equipment.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Wrapped meat produce to maintain quality, freshness and condition.
- Collaborated with team members to ensure seamless operations during high volume periods.
- Contributed to effective waste reduction initiatives by optimizing usage of all parts of the animal carcass.
- Maintained a clean and hygienic work environment, adhering to strict food safety guidelines.
- Contributed to increased sales by offering excellent customer service and product recommendations.
BLS Security Officer
Bally's Kansas City
Kansas City, MO
12.2022 - 10.2023
- Monitored security systems and conducted regular patrols to ensure safety of premises.
- Responded promptly to incidents, providing assistance and coordinating with local law enforcement as needed.
- Enforced property rules and regulations, maintaining a secure environment for guests and employees.
- Collaborated with team members to assess risk factors and implement effective security measures.
- Conducted investigations into security breaches, documenting findings for review by management.
- Provided training and mentorship to new officers on protocols and emergency response procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Investigated suspicious activities and persons to maintain security of premises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Participated in emergency preparedness drills, ensuring readiness for potential threats or crises.
- Developed improved reporting methods for incident documentation, enhancing communication within the department.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
Server/Busser/Prep Dishwasher
Red Robin
Kansas City, MO
10.2022 - 12.2022
- Provided exceptional customer service by addressing guest needs and ensuring satisfaction.
- Managed multiple tables efficiently while maintaining attention to detail in orders.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
- Trained new team members on menu items, service standards, and operational procedures.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved guest complaints promptly, ensuring a positive outcome for all parties involved.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Checked guests' identification before serving alcoholic beverages.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by promptly clearing and resetting tables during peak service periods.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
- Implemented improved cleaning processes that enhanced overall restaurant hygiene standards.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
General Landscaper
Private Contractors
Kansas City, MO
01.2019 - 03.2020
- Operated landscaping equipment to maintain and enhance residential and commercial properties.
- Designed and implemented landscape layouts, ensuring aesthetic appeal and functionality.
- Conducted soil analysis and prepared planting areas for optimal growth conditions.
- Collaborated with clients to understand their landscaping needs and preferences.
- Trained junior landscapers on best practices for plant care and maintenance techniques.
- Oversaw project timelines, coordinating with team members to ensure timely completion of tasks.
- Resolved client concerns promptly, maintaining high levels of customer satisfaction throughout projects.
- Reduced water usage by implementing drought-tolerant landscape designs and installing efficient irrigation systems.
- Installed eye-catching seasonal displays featuring flowers, shrubs, and ornamental grasses for year-round visual interest.
- Increased customer satisfaction with consistent communication throughout the project life cycle from planning to final walkthroughs.
- Boosted property value for homeowners with well-designed landscapes that incorporated native plants and sustainable practices.
- Maintained positive relationships with suppliers for reliable access to high-quality plant materials at competitive prices.
- Ensured safety during snow removal operations by using appropriate equipment and adhering to established protocols.
- Provided expert guidance on plant selection and placement, taking into consideration factors such as sun exposure, soil type, and maintenance requirements.
- Operated skid steers, wheel loaders, forklifts, and yard goats.
- Upheld high safety standards for all team members through comprehensive training in equipment operation and proper handling of hazardous materials.
- Enhanced drainage solutions through the installation of French drains or other appropriate methods tailored to specific site conditions.
- Managed inventory of tools and supplies effectively to ensure optimal productivity on job sites without unnecessary delays or expenses.
- Maintained healthy lawns by addressing issues like weed control, pest management, and proper watering techniques.
- Installed stonework according to landscape design plan and client specifications.
- Maintained gardening tools by replacing blades and fluids.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Removed debris and waste from outdoor areas.
- Developed and implemented strategies for water conservation.
- Inspected gardens for pests, weeds and diseases.
- Collaborated with gardeners to plan and design outdoor spaces.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Assisted with irrigation system maintenance and repair.
- Educated employees and members of public on plant biology and health.
- Designed programs for landscape maintenance, pest management, composting, and other related topics.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Cut trees and shrubs to shape and maintain landscape.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Performed planting, watering, mulching, and edging of lawns.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Pharmacy Clerk
Walgreens
Kansas City, MO
05.2018 - 03.2019
- Processed prescription orders efficiently, ensuring accuracy and compliance with pharmacy regulations.
- Assisted customers in locating products, providing exceptional service and product knowledge.
- Maintained inventory levels by conducting regular stock checks and placing timely orders.
- Collaborated with pharmacists to resolve medication discrepancies and improve workflow efficiency.
- Implemented process improvements that reduced wait times for customers during peak hours.
- Managed cash register operations, ensuring accurate transactions and balanced daily reports.
- Developed strong relationships with healthcare providers to facilitate effective patient care solutions.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Verified patient information to correctly dispense medications.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Re-stocked shelves with prescribed medications and health care products.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Conducted regular inventory checks to identify and report low stock levels, preventing medication shortages.
- Compiled daily and weekly reports on pharmacy transactions, assisting in financial and operational analysis.
- Managed cash register and financial transactions, securing accurate payment processing.
- Facilitated clean and organized pharmacy environment, adhering to health and safety regulations.
- Provided compassionate customer service, answering queries and guiding customers through pharmacy procedures.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Helped maintain a safe environment within the pharmacy by adhering to company guidelines regarding security measures and fraud prevention techniques.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
Dietary Aide
Addington Place
Kansas City, MO
03.2016 - 12.2017
- Prepared and served nutritious meals in accordance with dietary guidelines.
- Assisted residents with meal selections to accommodate individual dietary needs.
- Maintained cleanliness and organization of kitchen and dining areas.
- Collaborated with kitchen staff to ensure timely meal delivery and service.
- Monitored food inventory levels and communicated needs for restocking supplies.
- Provided exceptional customer service, fostering positive relationships with residents during mealtime interactions.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Discarded outdated food products and maintained waste disposal procedures.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Trained new staff on dietary guidelines and kitchen procedures, elevating team competency levels.
- Supported kitchen in managing dietary emergencies, ensuring patient needs were met promptly and accurately.
- Monitored food temperatures during storage and serving, ensuring safety and compliance with regulations.
Busser
Chedders Scratch Kitchen
Kansas City, MO
08.2015 - 02.2016
- Cleaned and organized dining areas, ensuring optimal guest experience and adherence to health standards.
- Assisted servers by efficiently clearing tables and resetting for new guests.
- Collaborated with kitchen staff to maintain timely food delivery and presentation quality.
- Monitored inventory levels of tableware and supplies, facilitating timely replenishment.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Supported team members with additional tasks, promoting a positive work environment.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Reset and cleaned tables quickly to prepare for new customers.
- Led initiatives to streamline table setup processes, increasing overall productivity in dining area management.
- Supervised busser team during peak hours, optimizing workflow and enhancing service speed.
- Implemented improved cleaning protocols that reduced turnaround time between seating guests.
- Trained new staff in bussing and cleaning procedures.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Provided support during special events, ensuring seamless operations despite increased demands.
Education
High School Diploma -
Liberty North High School
Kansas City, MO05-2021
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Physical fitness
- Patrol operations
- Access control
- Emergency response
- Surveillance
- English fluency
- Security operations experience
- Perimeter security
- De-escalation techniques
- Physical stamina
- Keen observer
- Self-defense
- Event security
- Patrol techniques
- Emergency awareness
- ID verification
- Reporting skills
- First aid certified
- Security protocols
- Security camera monitoring
- Punctuality
- Reliability
- Verbal and written communication
- Patrolling
- Workplace safety
- Work ethic
- Identification verification
- Entrance control
- First aid and CPR certified
- Access badge distribution
- Alarm monitoring
- Criminal law knowledge
- Shift work experience
- High level of integrity
- Criminal records searches
- Fire safety training
- Screening wands
- Checkpoint management
- Investigative skills
- Surveillance expertise
- Bomb threat procedures
- Interior and exterior patrol
- Investigative tools
- Premises patrol
- Building lockdown coordination
- Asset protection
- Security systems
- Defensive tactics training
- Hazardous materials response
- Cybersecurity awareness
- Emergency evacuation procedures
- Workplace violence prevention
- Crisis intervention training
- Background checks
- Arrest procedures
- Report generation
- Night and safe deposit procedures
- Crime prevention methods
- Investigation documentation
- Personnel screening
- Dispatch
- Theft prevention training
- Metal detector operation
- Crime prevention
- Security equipment operation
- Stationary surveillance
- Threat management
- Document management
- Electronic surveillance
- Access control management
- Threat assessment
- Visitor tracking
- Conflict resolution techniques
- Conflict de-escalation
- Security screenings
- Complex Problem-solving
- Relationship building and management
- Government security clearance
- Background investigations
- Criminal investigations
Certification
cpr certification
Osha 10 certification
Timeline
Security Officer
Caesars Entertainment
07.2025 - Current
Service Tech
Clear Defense Pest Control
06.2023 - 10.2024
Butchers Apprentice
Fairway Food Stores
02.2023 - 06.2023
BLS Security Officer
Bally's Kansas City
12.2022 - 10.2023
Server/Busser/Prep Dishwasher
Red Robin
10.2022 - 12.2022
General Landscaper
Private Contractors
01.2019 - 03.2020
Pharmacy Clerk
Walgreens
05.2018 - 03.2019
Dietary Aide
Addington Place
03.2016 - 12.2017
Busser
Chedders Scratch Kitchen
08.2015 - 02.2016
High School Diploma -
Liberty North High School