Dylan McNalley
Saratoga Springs,UT
Summary
Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention, and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.
Overview
5
5
years of professional experience
Work History
Psychiatric Technician
The Utah State Developmental Center
Saratoga Springs, NY
03.2022 - Current
- Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
- Maintained accurate records of patient progress, including daily notes on individuals' moods, activities, and interactions with others.
- Ensured that all safety protocols were followed while caring for patients in a residential setting.
- Performed crisis intervention services when needed, including evaluating potential risks from clients' behaviors or actions.
- Utilized therapeutic techniques such as positive reinforcement or distraction when working with agitated patients.
- Developed therapeutic relationships with clients while providing a safe environment for them to express themselves openly.
CAP 2 Supervisor
Walmart
Minden, NV
12.2021 - 11.2022
- Resolved conflicts between staff members and ensured that proper protocols were always followed.
- Managed budgets related to the CAP2 team's operations, including tracking expenditures and approving purchase requests as needed.
- Conducted regular meetings with the CAP 2 team to review progress and provide feedback.
- Organized special events or workshops to promote awareness of the services offered through the CP2 system.
- Analyzed data from previous projects to improve future operations within the department.
Food Stocker
Costco
Carson City, NV
04.2020 - 10.2021
- Verified expiration dates on products to ensure freshness.
- Built displays for promotional items according to company guidelines.
- Cleaned and organized store shelves, coolers, and freezers.
- Maintained a clean and safe work environment by adhering to all sanitation requirements.
- Performed inventory checks to determine restocking needs.
- Utilized hand-held scanners to track merchandise movements within the facility.
Lot Attendant
The Home Depot Inc
Carson City, NV
02.2019 - 07.2020
- Maintained cleanliness, neatness, and organization of customer areas.
- Maintained cleanliness of the lot, including sweeping, trash removal, pressure washing, and painting.
- Conducted regular inspections of the premises for potential safety hazards and took necessary corrective action when required.
- Provided excellent customer service by responding quickly to requests and addressing complaints efficiently.
Education
High School Diploma -
Douglas High School, Minden NV
Minden, NV06-2019
Skills
- Behavior monitoring
- Treatment management
- Emergency Response
- Patient Assessment
- Fluent in Spanish
- Effective Leadership
Affiliations
- Hikes
- Competitive sports
- Video games
- Cinema lover
Accomplishments
- Employee of the Year from Walmart 2020
- Served a two-year mission for the LDS Church
- Became a Supervisor in two weeks
- Received a medal for Archery
Languages
Spanish
Professional
Timeline
Psychiatric Technician
The Utah State Developmental Center
03.2022 - Current
CAP 2 Supervisor
Walmart
12.2021 - 11.2022
Food Stocker
Costco
04.2020 - 10.2021
Lot Attendant
The Home Depot Inc
02.2019 - 07.2020
High School Diploma -
Douglas High School, Minden NV