Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Education and Training
Generic

Dylan McNalley

Saratoga Springs

Summary

Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health interventions. Adept at performing risk assessment, crisis intervention, and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.

Licensed Psychiatric Technician with over 2 years of experience in the substance abuse and mental health treatment industry. Offering excellent counseling, rapport-building and communication skills with clients and families from diverse backgrounds. Known for having a positive attitude and consistently exceeding performance standards.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Psychiatric Technician

The Utah State Developmental Center
03.2022 - 09.2025
  • Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
  • Maintained accurate records of patient progress, including daily notes on individuals' moods, activities, and interactions with others.
  • Ensured that all safety protocols were followed while caring for patients in a residential setting.
  • Performed crisis intervention services when needed, including evaluating potential risks from clients' behaviors or actions.
  • Utilized therapeutic techniques such as positive reinforcement or distraction when working with agitated patients.
  • Developed therapeutic relationships with clients while providing a safe environment for them to express themselves openly.

CAP 2 Supervisor

Walmart
12.2021 - 11.2022
  • Resolved conflicts between staff members and ensured that proper protocols were always followed.
  • Managed budgets related to the CAP2 team's operations, including tracking expenditures and approving purchase requests as needed.
  • Conducted regular meetings with the CAP 2 team to review progress and provide feedback.
  • Organized special events or workshops to promote awareness of the services offered through the CP2 system.
  • Analyzed data from previous projects to improve future operations within the department.

Food Stocker

Costco
04.2020 - 10.2021
  • Verified expiration dates on products to ensure freshness.
  • Built displays for promotional items according to company guidelines.
  • Cleaned and organized store shelves, coolers, and freezers.
  • Maintained a clean and safe work environment by adhering to all sanitation requirements.
  • Performed inventory checks to determine restocking needs.
  • Utilized hand-held scanners to track merchandise movements within the facility.

Lot Attendant

The Home Depot Inc
02.2019 - 07.2020
  • Maintained cleanliness, neatness, and organization of customer areas.
  • Maintained cleanliness of the lot, including sweeping, trash removal, pressure washing, and painting.
  • Conducted regular inspections of the premises for potential safety hazards and took necessary corrective action when required.
  • Provided excellent customer service by responding quickly to requests and addressing complaints efficiently.

Education

High School Diploma -

Douglas High School, Minden NV
06-2019

Skills

  • Behavior monitoring
  • Treatment management
  • Emergency Response
  • Patient Assessment
  • Fluent in Spanish
  • Effective Leadership
  • Data collecting
  • Mentoring

Affiliations

  • Hikes
  • Competitive sports
  • Video games
  • Cinema lover

Certification

  • First Aid/CPR Certified
  • Up to date Food Handlers Permit


Languages

Spanish
Professional

Timeline

Psychiatric Technician

The Utah State Developmental Center
03.2022 - 09.2025

CAP 2 Supervisor

Walmart
12.2021 - 11.2022

Food Stocker

Costco
04.2020 - 10.2021

Lot Attendant

The Home Depot Inc
02.2019 - 07.2020

High School Diploma -

Douglas High School, Minden NV

Education and Training

One semester of college done, planning on more schooling  

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