Dynamic General Manager with a proven track record at The Cle Group, excelling in operations management and team leadership. Enhanced sales and profitability through innovative strategies and strong vendor relationships. Skilled in staff training and problem resolution, fostering a positive work environment that drives employee satisfaction and client loyalty.
Overview
12
12
years of professional experience
Work History
General Manager
The Cle Group
03.2023 - Current
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Formulated policies and procedures to streamline operations.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Created and crafted specialized cocktail menus for all locations
Lead Bartender
Handlebar
06.2020 - 03.2023
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Created a lively and energetic environment that keopt the crowd engaged
Bartender
Unicorn Disco
04.2018 - 06.2020
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Pipefitter
Jones Construction Co LLC
08.2013 - 03.2017
Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
Threaded pipes using piping machines.
Followed safe work practices, which included fall protection and personal protective equipment.
Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.
Enhanced safety measures by conducting regular inspections of tools, equipment, and work areas.
Contributed significantly towards maintaining a safe working environment by upholding stringent safety protocols minimizing risks associated with potential workplace hazards.
Improved overall quality of workmanship with frequent training sessions on industry standards and best practices.
Assisted in the design of custom pipe systems tailored to meet unique specifications demanded by clients across diverse industry sectors.
Education
Brookwood High School
Tuscaloosa, AL
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Customer relations
Team leadership
Inventory control
Staff training
Employee scheduling
Vendor relationships
Languages
Spanish
Professional Working
Interests
Music
Martial Arts
I enjoy helping others and giving back to the community
Gym Workouts
Backpacking and Hiking
Outdoor Recreation
I enjoy cooking for friends and family gatherings
Creating digital artwork using software like Photoshop, Illustrator, or Procreate