Summary
Overview
Work History
Education
Skills
Timeline
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Dylan Monday

Kokomo,IN

Summary

Dynamic and results-driven Dispatcher with a proven track record at International Paper, excelling in conflict resolution and customer relations. Expert in time management, I enhanced delivery accuracy and reduced errors through meticulous documentation. Committed to fostering teamwork and maintaining high standards in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Dispatcher/ Shipping Shift Lead

International Paper
Tipton, IN
12.2022 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Manage four forklift operators and maintain a steady flow of work throughout the shift.

Forklift Operator

International Paper
Tipton, IN
10.2021 - 12.2022
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.

COVID-19 Screener

Genric Security
Kokomo, IN
06.2020 - 06.2021

Temporary Covid temperature checkpoint guard

Production Worker

Bottcher America
Tipton, IN
2018 - 2020

• Produce and heat treat fiberglass sleeves for orders in a timely manner

Buffet Runner

Pizza Shack
Tipton, IN
2015 - 01.2018

• Keep the buffet clean and stocked at all times in a fast paced environment.

• work with the line to insure you don’t run out of pizza at any time while also making sure its fresh out of the oven.

Education

GED - None

Tipton High School
Tipton, IN
05.2018

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Dispatch software
  • Stress tolerance
  • Time management
  • Dispatching procedures
  • Problem-solving
  • Customer relations
  • Schedule management
  • Updating logs
  • Incident reporting
  • Conflict resolution
  • Multitasking and organization
  • Team collaboration
  • Verbal and written communication
  • Workflow prioritization
  • Shift coordination
  • Paperwork processing
  • Multitasking

Timeline

Dispatcher/ Shipping Shift Lead

International Paper
12.2022 - Current

Forklift Operator

International Paper
10.2021 - 12.2022

COVID-19 Screener

Genric Security
06.2020 - 06.2021

Production Worker

Bottcher America
2018 - 2020

Buffet Runner

Pizza Shack
2015 - 01.2018

GED - None

Tipton High School