Dylan Morgan
Punta Gorda,FL
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 6-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
9
9
years of professional experience
Work History
Associate District Manager
ADP
Fort Myers, FL
03.2024 - Current
- Monitored competitor activity closely to stay informed of industry trends and adjust strategies accordingly.
- Fostered a positive work environment that encouraged open communication, collaboration, and teamwork among team members.
- Negotiated favorable contracts with vendors, resulting in significant cost savings without compromising quality or service levels.
- Implemented data-driven decision-making processes to accurately track progress towards goals and make necessary adjustments as needed.
- Mentored junior staff members, providing guidance on best practices in sales techniques and territory management.
District Sales Manager
AT&T (AR)
Naples, FL
01.2023 - 12.2023
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Rectified billing issues quickly to maintain client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Store Manager
AT&T (AR)
Fort Myers, FL
09.2021 - 01.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Account Executive
Enterprise Holdings
Fort Lauderdale, FL
10.2018 - 05.2020
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Gained understanding of goals, objectives and processes to meet client business needs.
Account Executive
Equipment Depot
San Antonio, TX
02.2016 - 08.2017
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Prepared additional quotes for current clients to upsell products and services.
Education
Macarthur High School
San Antonio, TX06.2015
Skills
- Product and Service Sales
- Revenue Growth
- Goals and Performance
- Sales Expertise
Timeline
Associate District Manager
ADP
03.2024 - Current
District Sales Manager
AT&T (AR)
01.2023 - 12.2023
Store Manager
AT&T (AR)
09.2021 - 01.2023
Account Executive
Enterprise Holdings
10.2018 - 05.2020
Account Executive
Equipment Depot
02.2016 - 08.2017
Macarthur High School