Dylan Olivencia
New York
Summary
Dedicated and dependable security professional with a strong work ethic and a proven track record in leadership and customer service. Expertise in building trust and managing challenging situations with composure while ensuring safety and maintaining a professional, approachable demeanor. Recognized for reliability and a friendly disposition, excelling in fast-paced environments that prioritize teamwork, effective communication, and strong leadership. Committed to enhancing security operations through proactive engagement and a focus on collaborative problem-solving.
Overview
6
6
years of professional experience
Work History
Security Professional
Allied Universal
05.2023 - Current
- Implemented and maintained security protocols to safeguard the organization's physical premises and assets
- Conducted regular security patrols to detect and prevent unauthorized access or activities
- Provide excellent customer service by assisting individuals with security-related concerns and inquiries
- Responded to and resolved security incidents, including disturbances, thefts, and emergencies
Delivery Driver
FedEx
11.2021 - 08.2022
- Capable of handling a high volume of deliveries while maintaining a strong focus on safety and attention to detail.
- Demonstrated ability to safely and efficiently transport goods to various destinations within specified time frames
- Skilled in planning optimal delivery routes to maximize productivity and minimize fuel costs
- Conducted pre-trip and post-trip inspections to assess vehicle condition and report any maintenance issues
Concierge
Red Apple Group
06.2019 - 11.2021
- Utilized excellent communication skills to effectively communicate with residents, property management, and vendors to facilitate smooth operations.
- Managed front desk operations, including greeting visitors, accepting packages, and maintaining a secure environment for all residents.
- Provided security by monitoring building entrances and enforcing access protocols.
- Responded to emergencies and safety concerns promptly and effectively.
Education
Bachelor of Arts - Criminal Justice
Dominican University
Orangeburg, New York05.2018
Skills
- Bilingual
- Interpersonal Skills
- Microsoft Office
- Customer Service
- Problem Solving
- CCTV monitoring
- Emergency response
- Safety and security procedures
Timeline
Security Professional
Allied Universal
05.2023 - Current
Delivery Driver
FedEx
11.2021 - 08.2022
Concierge
Red Apple Group
06.2019 - 11.2021
Bachelor of Arts - Criminal Justice
Dominican University