Vincent Phillips
Chicago,IL
Summary
Vigilant professional in the security and protection field, known for high productivity and efficient completion of tasks. Skilled in surveillance techniques, risk assessment, and emergency response coordination. Excelling in communication, teamwork, and problem-solving to ensure safety and security in all assignments.
Overview
5
5
years of professional experience
Work History
Security Professional
Allied Universal Security Services
Chicago, IL
01.2025 - Current
- Developed and enforced security policies and procedures to protect organizational assets.
- Ensured compliance with local, state, and federal security regulations and standards.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Identified suspicious activity to determine appropriate response.
- Worked closely with senior management in order to develop an effective risk mitigation plan.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained records of security incidents and responses for auditing and improvement purposes.
Assistant Store Manager
CBD Kratom
Chicago, IL
10.2021 - 12.2022
- Engaged customers to effectively build rapport and lasting relationships
- Devised processes to boost long-term business success and increase profit levels
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism
- Interviewed job applicants to make effective hiring decisions and fill vacancies with strong team members
- Handled complaints from customers by empathetically listening, recording details, and offering solutions
- Oversaw daily operations of the store, including inventory, supply restocking, cash handling, and assisting customers
- Trained staff on daily duties, supervised and provided feedback, resulting in improved performance and customer satisfaction
- Measured goal achievement by evaluating daily cash flow, reviewing sales reports, and producing financial statements
Sailor
U.S. Navy
Norfolk, VA
09.2020 - 08.2021
- Maintained and operated fighter jet hydraulic arresting gear and catapults
- Engaged in security watch and patrols on vital military equipment and government property
- Partook in firefighting and damage control operations
- Facilitated aircraft launch and recovery
- Managed crew safety on the flight deck
Education
High School Diploma -
Urban Prep Academy
ChicagoSkills
- Customer Service
- Communication
- Military bearing
- Time Management
- Discipline
- Organization
- Professional conduct
- Team Supervision
- Environmental awareness
- Bilingual
- Training
- Team Leadership
- Inventory Control
- Conflict resolution
- Certified broadcasting technology specialist
References
- (773) 530-9948 Earl Embers Security supervisor
- (574) 383-4070 Dorothy Weaver Dept. human services
- (773)-600-9371 La-marr Fallie Executive Office manager
- (872) 377-4815 David Johnson security supervisor
Timeline
Security Professional
Allied Universal Security Services
01.2025 - Current
Assistant Store Manager
CBD Kratom
10.2021 - 12.2022
Sailor
U.S. Navy
09.2020 - 08.2021
High School Diploma -
Urban Prep Academy