DYLAN OLIVER
Bloomfield,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Benefits Specialist
DocGo
09.2023 - Current
- Established effective communication with accounting for precise benefit deductions
- Provided continual support, resolving employee inquiries on benefit issues efficiently
- Boosted employee comprehension and engagement in wellness programs
- Ensured optimal coverage by managing comprehensive employee benefits
- Optimize benefits system using Workday to reduce enrollment discrepancies
- Streamlined benefits enrollment process, enhancing system accuracy and user experience
- Provided expert guidance on benefits selection, improving employee satisfaction
- Introduced digital tools for real-time benefits tracking, elevating operational efficiency.
Benefits Administrator
Verisk/Tandym Group-Contract Position
12.2022 - 06.2023
- Oversaw NY/NJ FMLA claims, guaranteeing flawless leave operations.
- Acted as a crucial link in settling employee-vendor issues.
- Led benefits segment in new hire orientations, ensuring thorough onboarding.
- Elevated employee understanding and involvement in wellness programs.
- Managed precise invoice processing for multiple benefit vendors.
- Supported payroll department by verifying accuracy of deduction amounts for various benefit plans prior to each pay period processing cycle.
Benefits Administrator
Teachers Retirement System-Contract Position
10.2021 - 12.2022
- Collaborated closely with the accounting department, ensuring accurate benefit payments and deductions
- Managed vendor relationships, enhancing service quality and efficiency.
- Processed invoices for benefits offered, ensuring timely and accurate payments.
- Delivered timely, appropriate guidance on benefit-related issues, ensuring employee satisfaction and compliance
- Demonstrated strong problem-solving skills, resolving complex benefit issues efficiently and effectively
- Enhanced vendor relations, ensuring timely benefits processing and invoice accuracy.
- Streamlined employee records and benefits data for improved accessibility and accuracy.
Benefits Specialist
United Federation Of Teachers-Contract Position
11.2020 - 06.2021
- Offered timely, insightful guidance on benefit-related concerns, improving member satisfaction
- Collaborated effectively with senior benefits representatives to resolve complex issues
- Demonstrated innovative problem-solving skills in benefits management
- Streamlined survivor benefit process, enhancing member support during critical times.
Client Service Specialist
Cogency Global, INC.- Contract Position
07.2020 - 10.2020
- Handled sensitive client information with confidentiality
- Built and nurtured strong client relationships
- Assisted in processing customer needs
- Maintained and updated complete client files
- Resolved client issues through effective correspondence.
Administrative Clinical Assistant
Samaritan Daytop Village, New York, NY
06.2019 - 07.2020
- Managed client communications through calls and emails
- Organized and participated in case conferences and trainings
- Prepared and dispatched regular reports
- Coordinated office procedures and equipment repairs
- Handled confidential client information with discretion.
Receptionist/Administrative Support
Cisco-Contract Position
07.2018 - 03.2019
- Handled high-volume communications, ensuring efficient information flow
- Established a guest access system, reinforcing building security
- Coordinated meeting schedules and conference room bookings, optimizing resource allocation
- Provided technical support for guest internet and WIFI access, ensuring seamless operations
- Managed office supply inventory, reducing operational inefficiencies.
Administrative Assistant
Experian Marketing Services, New York, NY
06.2016 - 06.2017
- Managed visitor reception, ensuring professional and courteous communication
- Implemented security measures, including logbook monitoring and visitor badge issuance
- Coordinated departmental relocations, optimizing workspace utilization
- Maintained efficient telecommunication systems.
Education
Bachelor of Arts - CommunicationsPsychology
Rutgers University
Newark, NJ12.2024
High School Diploma -
Hoboken Charter School
Hoboken, NJ01.2011
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- PowerPoint
- Internet
- E-Fax
- Business Solver
- PeopleSoft
- Workday
- Google Suite
Timeline
Benefits Specialist
DocGo
09.2023 - Current
Benefits Administrator
Verisk/Tandym Group-Contract Position
12.2022 - 06.2023
Benefits Administrator
Teachers Retirement System-Contract Position
10.2021 - 12.2022
Benefits Specialist
United Federation Of Teachers-Contract Position
11.2020 - 06.2021
Client Service Specialist
Cogency Global, INC.- Contract Position
07.2020 - 10.2020
Administrative Clinical Assistant
Samaritan Daytop Village, New York, NY
06.2019 - 07.2020
Receptionist/Administrative Support
Cisco-Contract Position
07.2018 - 03.2019
Administrative Assistant
Experian Marketing Services, New York, NY
06.2016 - 06.2017
Bachelor of Arts - CommunicationsPsychology
Rutgers University
High School Diploma -
Hoboken Charter School