Dylan Pavon
Tucson,AZ
Summary
Dynamic manager with a proven track record at Curves Cabaret, excelling in team leadership and customer service. Enhanced employee morale and reduced turnover through innovative recognition programs. Skilled in operations management and staff training, driving significant improvements in customer satisfaction and workflow efficiency. Committed to fostering a productive and engaged work environment.
Overview
7
7
years of professional experience
Work History
Manager
Curves Cabaret
11.2018 - 07.2025
- Assisted in daily operational tasks to support team efficiency.
- Learned and applied safety protocols to maintain workplace standards.
- Supported project coordination by organizing schedules and resources.
- Collaborated with team members to streamline workflow processes.
- Provided administrative support, ensuring documentation accuracy.
- Contributed ideas for process improvements during team meetings.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Established team priorities, maintained schedules and monitored performance.
Education
Engineering
Salpointe Catholic
Tucson, AZSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Documentation and reporting
- Operations management
Timeline
Manager
Curves Cabaret
11.2018 - 07.2025
Engineering
Salpointe Catholic
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