Dylan Prater
Austin,TX
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Commercial Pilot position to help launch career while achieving company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mail Clerk
US Postal service
Austin, TX
10.2021 - 12.2022
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
- Organized outgoing mail for dispatch, including arranging for pickup or delivery by the postal service.
Field Technician
Charter Spectrum
Austin, TX
05.2019 - 09.2021
- Drove company vehicles to and from customer locations to perform field maintenance
- Maintained inventory of parts and supplies used for repairs and service calls.
- Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
- Resolved customer inquiries promptly while providing excellent customer service at all times.
- Monitored system performance remotely using diagnostic tools such as ping utilities or network monitoring software.
Grocery/Bulk Foods Manager
NATURAL GROCERS
Amarillo, TX
06.2015 - 04.2019
- Organized, stocked, and rotated merchandise in bulk food section.
- Created displays to promote sales of bulk food items.
- Trained employees on proper handling and care of bulk food products.
- Ordered new stock as needed to meet customer demand and keep shelves fully stocked.
- Processed returns of damaged or expired products in accordance with store policy.
- Established standards for stocking rates to maximize efficiency while minimizing waste due to spoilage or expiration dates.
- Resolved complaints from customers regarding quality issues or incorrect orders promptly and professionally.
- Collaborated with other departments within the store on promotions involving bulk foods items.
- Reviewed invoices regularly to identify discrepancies between actual purchases and expected orders.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Some College (No Degree) -
ATP Flight School
Austin, TXSome College (No Degree) - Liberal Arts and General Studies
Amarillo College
Amarillo, TXSome College (No Degree) - General Studies
Blinn College
Bryan, TXSkills
- Interpersonal Communication
- Teamwork and Collaboration
- Training and mentoring
- Customer service and assistance
Certification
- Commercial Single Engine Land
- Commercial Multi Engine Land
- Instrument Rating
Timeline
Mail Clerk
US Postal service
10.2021 - 12.2022
Field Technician
Charter Spectrum
05.2019 - 09.2021
Grocery/Bulk Foods Manager
NATURAL GROCERS
06.2015 - 04.2019
Some College (No Degree) -
ATP Flight School
Some College (No Degree) - Liberal Arts and General Studies
Amarillo College
Some College (No Degree) - General Studies
Blinn College