Penelope McInturff
Lubbock,TX
Summary
Hardworking professional with extensive background in customer-facing roles. Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Mail Clerk
Postal Plus
Bryan, TX
04.2022 - 06.2025
- Handled the sorting and distributing of mail, and oversaw front desk operations.
- Known for providing fast and excellent service as a friendly, helpful clerk.
- Prepared accurate reports for filing.
- Regulated incoming and outgoing (domestic and international) mail.
- General office functions (i.e., fax, email, print).
- Used specific packaging methods to ensure package safety.
- Performed data entry tasks associated with the maintenance of mailing lists, address databases, and other relevant information.
- Basic retail services.
- Maintained records of mail inventory and dispatch logs.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Deli Host
Love's Travel Stops & Country Stores
Eunice, NM
11.2021 - 01.2022
- Worked well independently and in a team to solve problems.
- Assisted with food preparations prior to service.
- Handled food with sanitation and safety in mind.
- Safely stored food items, and kept inventories.
- Maintained a clean facility by performing basic cleaning duties.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Processed payments from customers using a POS system.
Education
Associate of Arts - Anthropology
Blinn College
Bryan, TX05.2025
High School Diploma -
Travis B Bryan High School
Bryan, TX05.2021
Skills
- Customer service
- Time management
- Written communication
- Computer literacy
- Filing systems
- Clerical processing
- Strong organization skills
- Interpersonal communication
- Inventory managemen
- POS transactions
Timeline
Mail Clerk
Postal Plus
04.2022 - 06.2025
Deli Host
Love's Travel Stops & Country Stores
11.2021 - 01.2022
Associate of Arts - Anthropology
Blinn College
High School Diploma -
Travis B Bryan High School
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