Dylan Ralston
Benton City,Washington
Summary
Resourceful delivery driver with a strong background in customer service and inventory management. Recognized for effective communication and problem-solving skills, ensuring timely and accurate performances among all worked experinces.
Overview
5
5
years of professional experience
Work History
Amazon Driver
Apcore Logistics
Pasco, Washington
12.2024 - Current
- Inspected vehicles daily for maintenance and safety compliance.
- Delivered packages to designated locations within tight schedules, ensuring timely service for customers.
- Navigated routes using GPS for optimal delivery times and safety.
- Communicated with dispatch regarding delivery status and issues.
- Collaborated with team members to improve delivery processes and efficiency.
- Ensured positive customer service by delivering on-time shipments and resolving delivery issues promptly.
Online Fullfilment Associate
Home Depot
Kennewick, Washington
06.2023 - 12.2024
- Built relationships with customers by providing friendly customer service.
- Trained new associates on store policies and customer service techniques.
- Provided customer service support for inquiries, complaints, and returns.
- Organized backroom areas to maintain a clean and organized work environment.
- Performed cash register functions accurately and efficiently.
- Handled incoming calls from customers regarding orders or other inquiries.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Coordinated order processing and fulfillment for online customer requests.
- Managed inventory levels to ensure timely order fulfillment.
- Operated Equipment such as Forklifts, Reach trucks, Electric pallet jacks, and order pickers to get product for customers orders safely and efficiently.
Electronics Associate
Walmart
Kennewick, Washington
09.2021 - 02.2023
- Stocked shelves and organized merchandise for optimal presentation.
- Operated cash register and processed transactions efficiently.
- Maintained cleanliness and order in sales floor and backroom areas.
- Monitored inventory levels and reported discrepancies to management.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
High School Diploma -
Southridge High School
Kennewick, WA06-2018
Skills
- Customer service
- Inventory management
- Order fulfillment
- Equipment operation
- Adaptability
- Plan routes
- Excellent communication
- Problem-solving
- Efficiency and time management
- Warehouse operations
- Forklift operation
Timeline
Amazon Driver
Apcore Logistics
12.2024 - Current
Online Fullfilment Associate
Home Depot
06.2023 - 12.2024
Electronics Associate
Walmart
09.2021 - 02.2023
High School Diploma -
Southridge High School