Dylan Riggs

Full-time caregiver during family member's illness

• Completed Andy Elliott's "0 to 100k Care Sales Training Course" during this time

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
• Delivered a world-class customer experience to more than 20 customers a month by guiding them through a stress free and streamlined vehicle buying process
• Appraised and purchased vehicles on a daily basis
• Greeted customers, conducted test-drives, obtained financing, and sold extended service plans

• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
• Converted service appointments to upsell opportunities, by identifying customer needs through discovery and presenting solutions
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

• Supported machine operators in setup and operation of production equipment resulting in efficient runs
• Inspected and adjusted work performed to meet expectations
• Organized work to meet demanding production goals
• Adjusted machines to increase productivity for shifts

• Used excellent customer service skills to exceed the needs of every customer
• Managed payroll, hiring, scheduling, and training for 8 employees
• Handled store money to include bank deposits and daily cash on hand verification

• Served with pride and honor
• Taught, established, administered, and applied measures of defense against nuclear, biological, and chemical threats.
• Supervised, operated, and maintained chemical, biological, radiological, and nuclear equipment unit
• Taught classes to 60 soldiers on a daily basis
• Supervised and maintained strict safety standards for my company as the Radiation Safety Officer