Dylan Roberts
Marietta,OH
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
6
6
years of professional experience
Work History
Business Owner
Cone And Shake At The Oasis
04.2022 - Current
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Store Manager
Rite Aid
03.2020 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained and guided team members to maintain high productivity and performance metrics.
Store Manager
Gift Gallery Of Vienna
10.2017 - 03.2020
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Assisted with hiring, training and mentoring new staff members.
- Supervised guests at front counter, answering questions regarding products.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
High School Diploma -
Parkersburg High School
Parkersburg, WV05.2017
Skills
- Talent Allocation
- Business Development
- Coaching and Mentoring
- Financial Management
- Driven and Determined
- Customer Service
Timeline
Business Owner
Cone And Shake At The Oasis
04.2022 - Current
Store Manager
Rite Aid
03.2020 - Current
Store Manager
Gift Gallery Of Vienna
10.2017 - 03.2020
High School Diploma -
Parkersburg High School
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