Dylan Rumple
Mission,TX
Summary
I'm an ambitious, flexible person who is determined to work for the Border Patrol. Working cooperatively with others to accomplish shared objectives is my strong suit, and I'm dedicated to supporting national security initiatives. I have a strong sense of integrity and am committed to ensuring our borders are safe and secure. In a demanding Border Patrol Agent position, I'm prepared to use my tenacity and adaptability to assist protect our communities and borders.
Overview
3
3
years of professional experience
Work History
Retail Worker
HEB Grocery Store 40hrs Wk
07.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered incoming calls and emails to provide product information, features and benefits.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
- Maximized the quality of perishable items selected by carefully inspecting produce and refrigerated goods before placing them in customers'' orders.
- Expedited order processing by swiftly locating and gathering requested products from the store shelves.
Education
Bachelor Of Arts: Criminal Justice - Criminal Justice
South Texas College
McAllen, TX06.2027
High School Diploma - Law
Mission Veterans Memorial High School
Mission, TX05.2023
Skills
- Customer service
- Patience and empathy
- Reliability and punctuality
- Technology skills
- Time management
- Problem-solving
- Team collaboration
Accomplishments
Honors band
Timeline
Retail Worker
HEB Grocery Store 40hrs Wk
07.2022 - Current
Bachelor Of Arts: Criminal Justice - Criminal Justice
South Texas College
High School Diploma - Law
Mission Veterans Memorial High School