Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Leadership Experience
Timeline
Generic

DYLAN SCHUSTER

Savannah,GA

Summary

Motivated and results-driven professional with a background in business management, hospitality, and outside sales. Proven success in guest services and operations, now complemented by recent achievements in in-home sales - including finishing #1 in revenue with nearly $100,000 in sales in a single month. Strong communicator with sharp persuasion skills, a competitive drive, and a passion for helping people. Seeking to bring a versatile skill set to a dynamic company where I can contribute to growth, client satisfaction, and long-term success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Outside Sales Representative

Southern Industries
Savannah, GA
02.2025 - Current
  • Conducted in-home consultations with warm, pre-set leads to sell high-ticket home improvement services
  • Finished #1 in company revenue for April 2025 with nearly $100,000 in sales
  • Developed advanced skills in communication, persuasion, and relationship building
  • Consistently closed deals in a competitive market using needs-based selling techniques
  • Gained deep knowledge of the full sales cycle, from pitch to close

Valet / Guest Services Expert

The Ritz-Carlton, Reynolds Lake Oconee
Greensboro, GA
05.2022 - 01.2025
  • Delivered exceptional guest service during arrivals and departures, valet parking, front desk support, and bellman duties, contributing to a consistently high guest satisfaction score.
  • Recognized with the prestigious Five-Star Service Badge for earning an A+ grade during the Forbes Auditor's evaluation, reflecting excellence in customer service.
  • Identified guest needs in advance, resolving issues efficiently and exceeding expectations.
  • Worked alongside a team to ensure smooth operations, applying problem-solving skills to address guest concerns and ensure positive experiences.
  • Collaborated with cross-functional teams to enhance operational efficiency, ensuring the timely and professional handling of all guest interactions.

Server / Cook

Waffle House
Snellville, GA
02.2020 - 08.2020
  • Provided excellent customer service in a high-pressure environment, maintaining efficiency while addressing guest needs and concerns.
  • Enhanced team dynamics and improved service delivery times by coordinating effectively with kitchen staff and management.
  • Trained new team members on customer service standards and restaurant procedures, helping to maintain high operational standards.

Team Member

Culver's
Snellville, GA
12.2018 - 02.2020
  • Delivered consistent, high-quality customer service, ensuring that each guest received a positive and timely experience.
  • Operated various positions, including cashier and cook, gaining valuable insight into restaurant operations and customer satisfaction.
  • Worked collaboratively with the team to meet customer needs, improving efficiency, and ensuring smooth operations during peak hours.

Education

BACHELOR OF BUSINESS MANAGEMENT -

Georgia College & State University
12.2024

Skills

  • Sales & Persuasion
  • Leadership & Communication
  • Hospitality & Customer Service
  • Business & Operations Management
  • Technical Skills

Certification

  • Five-Star Service Badge, The Ritz-Carlton, 11/01/24
  • Level 1 Recruitment Badge, Pi Kappa Alpha
  • Scholar Athlete Award, Hope Scholarship Recipient

Volunteer Experience

  • Regularly contributed to community service initiatives, including landscape renovations at Glen Mary Historic Home and fundraising for the Junior Diabetes Research Foundation.
  • Organized and led fundraising efforts for Project Paws Alive, providing new equipment to over 20 K9s.

Leadership Experience

Pi Kappa Alpha Fraternity, Active Member, 09/01/20, 05/31/24, Led recruitment efforts that resulted in a 300% increase in new members, from 7 to 21 new recruits, exceeding organizational goals., Collaborated with executive board members to improve fraternity operations and strengthen the organization's community impact., Led successful fundraising campaigns, raising substantial funds for charitable causes such as the Junior Diabetes Research Foundation and Glen Mary Historic Home., Recognized with the Athlete of the Year award and multiple Brother of the Month honors for outstanding contributions to the chapter.

Timeline

Outside Sales Representative

Southern Industries
02.2025 - Current

Valet / Guest Services Expert

The Ritz-Carlton, Reynolds Lake Oconee
05.2022 - 01.2025

Server / Cook

Waffle House
02.2020 - 08.2020

Team Member

Culver's
12.2018 - 02.2020

BACHELOR OF BUSINESS MANAGEMENT -

Georgia College & State University

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