Dylan Seifstein
Hallandale Beach,Florida
Overview
2
2
years of professional experience
Work History
Hotel Host/Pool Attendant
Marriot Hotels And Resorts
Hollywood, Florida
02.2023 - Current
- Greeted guests upon arrival and provided them with menus.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided customers with accurate wait times and monitored waiting list.
- Managed dining room layout to maximize efficiency of staff members.
- Provided excellent customer service by anticipating customer needs.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Notified server after seating parties in section to facilitate prompt service.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Prepared reports on pool usage and related incidents.
- Greeted customers upon arrival at the pool area.
- Set up pool umbrellas, loungers and other pieces of furniture.
- Provided guests with towels, shades and refreshments, answering questions and concerns.
- Maintained a friendly and welcoming environment for all pool users.
- Folded and stacked clean towels to prepare for guests.
Lead Cashier
Dollar Tree Stores
Dania, FL
02.2022 - 02.2023
- Balanced the daily tills at end of shift and prepared bank deposits for pick up.
- Performed side duties such as cleaning or organizing shelves when time permitted.
- Responsible for opening and closing registers accurately according to established procedures.
- Greeted customers and provided excellent customer service.
- Helped with purchases and signed customers up for rewards program.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed payments promptly for customers to exceed productivity standards.
- Answered customer questions and provided store information.
- Welcomed customers, offering assistance to help find store items.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
High School Diploma -
Saint Thomas Aquinas High School
Fort Lauderdale, FL05-2024
Bachelor of Arts - Film Studies
The Ohio State University
Columbus, OHSkills
- Server Support
- Telephone reception
- Team Collaboration
- Reservations Management
- Menu knowledge
- Table Vacancy Management
- Customer Service
- Detail Oriented
- Professional Appearance
Timeline
Hotel Host/Pool Attendant
Marriot Hotels And Resorts
02.2023 - Current
Lead Cashier
Dollar Tree Stores
02.2022 - 02.2023
High School Diploma -
Saint Thomas Aquinas High School
Bachelor of Arts - Film Studies
The Ohio State University