Daniel Kelly
Fairfield,California
Summary
Energetic and dedicated team member with skills that relate to providing exceptional customer service. Experienced in working in fast-paced environments, with excellent communication skills and a friendly, approachable demeanor. Proven ability to handle multiple tasks efficiently and deliver outstanding service to guests. Eager to contribute a positive attitude and a strong work ethic as a pool host/server this summer.
Overview
2
2
years of professional experience
Work History
Pool Host
Green Valley Country Club
Fairfield, California
06.2022 - 08.2024
- Performed guest check-ins and ensured member satisfaction.
- Ensured the cleanliness of the pool area by regularly restocking towel hampers and replenishing essential supplies
- Supported guests by addressing their requests and assisting with banquets when required.
Pool Host/Server Assistant
Auberge Resorts
Napa, California
05.2023 - 08.2023
- Opened the pool by setting up towels and umbrellas as well as organizing other pool supplies
- Provided support during check in process and guided guests to their seats
- Served as a reliable team member by seamlessly transitioning between taking orders, delivering them to the kitchen, and serving food when necessary
- Demonstrated commitment to upholding Auberge Resort standards by consistently bussing tables and ensuring cleanliness in the pool area.
Education
Bachelor of Science - Computer Science
Case Western Reserve University
Cleveland, OH05-2025
Skills
- Telephone reception
- Server Support
- Team Collaboration
- Customer Service
- POS Software
- Professional Appearance
- Effective Time Management
- Detail Oriented
- Guest Relations
- Cleanliness
Timeline
Pool Host/Server Assistant
Auberge Resorts
05.2023 - 08.2023
Pool Host
Green Valley Country Club
06.2022 - 08.2024
Bachelor of Science - Computer Science
Case Western Reserve University
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