Summary
Overview
Work History
Education
Skills
Summary - Target
Accomplishments
Timeline
Generic

Dylan Smith

Field Operations Manager
Pittsford,VT

Summary

Experienced Field Operations Manager with over seven years leading teams in the efficient execution of utility meter exchange projects for major power utilities. Adept at logistical coordination, workforce management, safety compliance, and delivering high-quality customer service. Proven leader skilled in fostering team collaboration and optimizing operational workflows. Seeking an opportunity to leverage extensive field operations expertise within utilities, renewable energy, construction, or maintenance sectors to drive operational excellence and enhance organizational productivity.

Overview

12
12
years of professional experience
2002
2002
years of post-secondary education

Work History

Field Operations Manager

Utility Partners of America
04.2018 - Current
  • Promoted through multiple roles including Warehouse Manager, Field Technician, Supervisor, Lead Supervisor, and Assistant Field Operations Manager before earning current Field Operations Manager position
  • Oversee day-to-day field operations across multiple regions, ensuring timely and accurate completion of utility installations and inspections
  • Manage, train, and schedule field technicians to maintain high performance and safety standards
  • Serve as liaison between utility companies, customers, and internal teams to coordinate work and resolve service issues
  • Conduct quality assurance checks, enforce compliance with safety protocols, and report progress to senior leadership
  • Support multiple project rollouts and adapt field strategies based on location-specific needs

Various Roles

01.2013 - 12.2017
  • Held roles including Flatbed Operator, Pest Control Tech, Highway Construction Trainee, and Hotel Maintenance Assistant
  • Built foundational fieldwork experience with a focus on customer service, problem-solving, and safety in hands-on environments

Education

General Equivalency Degree -

SUNY Schenectady
Schenectady, NY

Small Engine Repair - undefined

Stafford Tech Center
Rutland, VT

Basic Automotive Repair - undefined

Stafford Tech Center
Rutland, VT

Highway Construction Trainee Course - undefined

Vtrans
Rutland, VT

State Pesticide Applicators Cert - undefined

Company Trained
Williston, VT

Skills

Field Team Collaboration

Summary - Target

Aspiring Field Operations Manager with practical experience in fieldwork, customer service, and hands-on operations. Brings a strong understanding of logistical coordination, safety awareness, and team communication. Eager to grow into a leadership role within field services such as construction, solar, utilities, or maintenance operations.

Accomplishments

  • Supervised team of 130+ Field technicians including 12 supervisor staff members.
  • Facilitated employee training, boosting team productivity while increasing employee morale.
  • Promoted through multiple roles including Warehouse Manager, Field Technician, Supervisor, Lead Supervisor, and Assistant Field Operations Manager before earning current Field Operations Manager position.
  • Serve as liaison between utility companies, customers, and internal teams to coordinate work and resolve service issues

Timeline

Field Operations Manager

Utility Partners of America
04.2018 - Current

Various Roles

01.2013 - 12.2017

Small Engine Repair - undefined

Stafford Tech Center

Basic Automotive Repair - undefined

Stafford Tech Center

Highway Construction Trainee Course - undefined

Vtrans

State Pesticide Applicators Cert - undefined

Company Trained

General Equivalency Degree -

SUNY Schenectady
Dylan SmithField Operations Manager