Dylan Smith
Field Operations Manager
Pittsford,VT
Summary
Experienced Field Operations Manager with over seven years leading teams in the efficient execution of utility meter exchange projects for major power utilities. Adept at logistical coordination, workforce management, safety compliance, and delivering high-quality customer service. Proven leader skilled in fostering team collaboration and optimizing operational workflows. Seeking an opportunity to leverage extensive field operations expertise within utilities, renewable energy, construction, or maintenance sectors to drive operational excellence and enhance organizational productivity.
Overview
12
12
years of professional experience
2002
2002
years of post-secondary education
Work History
Field Operations Manager
Utility Partners of America
04.2018 - Current
- Promoted through multiple roles including Warehouse Manager, Field Technician, Supervisor, Lead Supervisor, and Assistant Field Operations Manager before earning current Field Operations Manager position
- Oversee day-to-day field operations across multiple regions, ensuring timely and accurate completion of utility installations and inspections
- Manage, train, and schedule field technicians to maintain high performance and safety standards
- Serve as liaison between utility companies, customers, and internal teams to coordinate work and resolve service issues
- Conduct quality assurance checks, enforce compliance with safety protocols, and report progress to senior leadership
- Support multiple project rollouts and adapt field strategies based on location-specific needs
Various Roles
01.2013 - 12.2017
- Held roles including Flatbed Operator, Pest Control Tech, Highway Construction Trainee, and Hotel Maintenance Assistant
- Built foundational fieldwork experience with a focus on customer service, problem-solving, and safety in hands-on environments
Education
General Equivalency Degree -
SUNY Schenectady
Schenectady, NYSmall Engine Repair - undefined
Stafford Tech Center
Rutland, VTBasic Automotive Repair - undefined
Stafford Tech Center
Rutland, VTHighway Construction Trainee Course - undefined
Vtrans
Rutland, VTState Pesticide Applicators Cert - undefined
Company Trained
Williston, VTSkills
Field Team Collaboration
On-Site Problem Solving
Safety Compliance & Awareness
Logistics & Scheduling
Multi-Site Coordination
Incident Response
Technical Communication
Field Reporting & Documentation
Operational planning
Operational efficiency
Team supervision
Training and mentoring
Summary - Target
Aspiring Field Operations Manager with practical experience in fieldwork, customer service, and hands-on operations. Brings a strong understanding of logistical coordination, safety awareness, and team communication. Eager to grow into a leadership role within field services such as construction, solar, utilities, or maintenance operations.
Accomplishments
- Supervised team of 130+ Field technicians including 12 supervisor staff members.
- Facilitated employee training, boosting team productivity while increasing employee morale.
- Promoted through multiple roles including Warehouse Manager, Field Technician, Supervisor, Lead Supervisor, and Assistant Field Operations Manager before earning current Field Operations Manager position.
- Serve as liaison between utility companies, customers, and internal teams to coordinate work and resolve service issues
Timeline
Field Operations Manager
Utility Partners of America
04.2018 - Current
Various Roles
01.2013 - 12.2017
Small Engine Repair - undefined
Stafford Tech Center
Basic Automotive Repair - undefined
Stafford Tech Center
Highway Construction Trainee Course - undefined
Vtrans
State Pesticide Applicators Cert - undefined
Company Trained
General Equivalency Degree -
SUNY Schenectady