Dylan Stallings
Horn Lake,MS
Summary
Self-motivated professional with hands-on experience in rollback operations and automotive service. Expertise in multitasking, teamwork, and process improvements, leading to enhanced workflow and reduced downtime in operations.
Dedicated rollback operator with a strong commitment to safety. Proven skills in conducting thorough inspections and effective communication, ensuring operational excellence and customer satisfaction.
Developed skills in machinery operation and safety awareness within fast-paced environment. Demonstrated ability to manage time effectively and ensure smooth operations. Seeking to transition to new field, leveraging attention to detail and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Rollback/wheel Lift Operator
Trius Towing & Transport
Memphis, TN
08.2025 - Current
- Operated lift equipment to safely load and unload vehicles and cargo.
- Conducted routine inspections and maintenance on lifting machinery to ensure operational safety.
- Coordinated with team members to optimize workflow during loading and unloading processes.
- Communicated with other lift operators about high-risk lift riders.
- Assisted in emergency situations, ensuring safety and well-being of all guests.
- Monitored weight limits and cargo stability to prevent accidents during transport operations.
- Conducted pre-trip inspections to ensure the proper functioning of equipment before initiating rollback tasks.
- Reduced downtime in rollback operations by performing regular equipment maintenance and repairs.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Operated rollback tow trucks to safely recover vehicles from various locations.
- Assisted customers in understanding towing processes and resolving inquiries effectively.
Class B Technician
Meineke Auto Care Center
Memphis, TN
07.2025 - 08.2025
- Assisted in training junior technicians on service protocols and safety procedures.
- Conducted inspections to ensure compliance with safety regulations and quality standards.
- Managed inventory of automotive parts and supplies for timely service delivery.
- Implemented process improvements that reduced turnaround time for vehicle servicing.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Explained estimates and determined repair timelines to manage customer expectations.
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
Rollback Operator
Lazer Towing
Horn Lake, MS
04.2024 - 07.2025
- Operated rollback tow trucks to safely recover vehicles from various locations.
- Conducted inspections on towing equipment to ensure operational safety and compliance.
- Assisted customers in understanding towing processes and resolving inquiries effectively.
- Maintained accurate records of tows, including vehicle details and customer information.
- Responded to emergency calls promptly, ensuring timely service for stranded motorists.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Class B Technician
Meineke Auto Care Center
Horn Lake, MS
09.2022 - 02.2024
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance, including oil changes, brake services, and tire rotations.
- Collaborated with team to improve workflow efficiency and customer satisfaction.
- Resolved customer complaints effectively, enhancing overall service experience.
- Consistently met deadlines for service appointments while maintaining high-quality standards in all completed work orders.
- Ensured quality control by performing final checks on all completed work before returning vehicles to customers.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Applied effective time management techniques to meet tight deadlines.
Education
N/A
Southaven Middle School
Southaven, MSSkills
- Stress management strategies
- Self-motivation and drive
- Active listening
- Time management capabilities
- Incident response management
- Forklift operation
- Vehicle loading and unloading
- Problem solving techniques
- Strong work ethic
- Basic math
- Teamwork and collaboration
- Good communication
- Leadership qualities
Certification
- Certified Forklift operator
Languages
English
Native or Bilingual
Timeline
Rollback/wheel Lift Operator
Trius Towing & Transport
08.2025 - Current
Class B Technician
Meineke Auto Care Center
07.2025 - 08.2025
Rollback Operator
Lazer Towing
04.2024 - 07.2025
Class B Technician
Meineke Auto Care Center
09.2022 - 02.2024
N/A
Southaven Middle School