I am a hardworking, highly motivated, friendly, and dependable person who is looking to improve my position in the workforce (and the world). I am willing to expand my knowledge and skills so I can establish long term employment in a professional environment.
Dedicated professional with proven multitasking abilities and Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Virtual Marketing and Sales Consultant
LH Strategies
01.2023 - Current
Represented company at community and business events to gain exposure to potential consumers.
Followed up on leads with friendly, knowledgeable support to turn interested parties into paying customers.
Successfully generated new sale leads through phone calls and referrals.
Strategically organized product demo's and presentations.
Built relationships with customers and community to promote long term business growth.
Customer Service Rep (wholesale & Retail)
Evergreen
03.2022 - Current
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Updated account information to maintain customer records.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Managed time efficiently in order to complete all tasks within deadlines
Brazer
Hill Phoenix
04.2021 - 02.2022
Interpreted verbal and written instructions from work orders and welding blueprints.
Fabricated shop parts directly from blueprints.
Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
Removed rough spots from work pieces with portable grinders, hand files and scrapers.
Repaired manufactured products by dismantling, straitening, reshaping, and reassembling parts.
Brazed copper pipes together to create refrigeration units
WELDER
Woodstock Job Corps Center
02.2019 - 03.2021
Obtained AWS D1.1 3G Certifications for Gas Metal Arc (MIG), and Dual-Shield Flux-Cored Arc Welding (FCAW-G)
Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
Tack and weld together metal components using SMAW, GMAW, and FCAW-G processes. Use oxy-acetylene and plasma arc torches to cut metal components to correct size.
Prepare various types of joints for welding using angle grinder, sander, and wire wheel
Observe proper use and maintenance of shop tools, machines & PPE, Use tape measure and spirit level accurately.
Read and interpret blueprints and welding symbols
Repair and fabricate metal fixtures for use on campus.
Welded in flat, horizontal, vertical, and overhead positions.
Inspected welds and checked critical measurements to meet specifications.
Education
High School Diploma -
George Wythe High School
Richmond, VA
04.2016
Skills
Office Equipment Proficiency
Order Fulfillment
Minute Taking
Customer Consulting
Money Handling Abilities
Account Management
Refund Processing
Computer Proficiency
System Implementation
Retail Sales Customer Service
Microsoft Excel
Community Relationships
Certification
Flux Cored Arc Welding NCCER Standardized Craft Training: Core Curriculum NCCER Welding Level 1 NCCER Construction Site Safety Orientation NCCER Welding Level 1: AWS-SENSE EG2.0 Welding Fabrication Forklift Operation (2 years) Microsoft Office (4 years) Customer Service (2 years)
Timeline
Virtual Marketing and Sales Consultant
LH Strategies
01.2023 - Current
Customer Service Rep (wholesale & Retail)
Evergreen
03.2022 - Current
Brazer
Hill Phoenix
04.2021 - 02.2022
WELDER
Woodstock Job Corps Center
02.2019 - 03.2021
High School Diploma -
George Wythe High School
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