Dylan Summers
Normal,IL
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks at Hy-Vee
02.2023 - 08.2024
- Work as a barista, help serve people drink and food, and always strive to communicate well with customers
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cashier/Sales Associate
Bed Bath and Beyond
08.2022 - 02.2023
- Worked as a cashier and a sales associate
- I would make sure that all our customers were happy and making sure they found what they were looking for.
- Greeted customers entering the store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Concessions/Side Gate
Sheridan Swim Club
06.2022 - 09.2022
- Would serve people food in concessions and help them decide what they would like
- Would check people in and answer any questions that they had.
- Streamlined entry processes for quicker access, effectively managing guest volume during peak hours.
- Enhanced visitor experience by providing friendly and efficient service at the entrance gate.
- Maintained a clean and inviting environment at the entrance gate, setting a positive first impression for visitors.
- Monitored gate areas and addressed security situations with management.
Education
High School Diploma -
Quincy Senior High School
Quincy, IL05.2024
Skills
- Good with people
- Time management
- Organization
- Problem-solving
- Teamwork
- Customer Service
Availability
Mondays and Wednesdays anytime after 4 P.M. Tuesdays and Thursdays anytime after 5:30 P.M. Fridays anytime after 2:00 P.M. On the weekends I have open availability.
Volunteer Experience
In my junior and senior years of high school, I was enrolled in a leadership course. This class taught us more about the true meaning of leadership and how we can use it in our daily lives. We also oversee many fundraisers at schools. Such as hosting a Color Run where we raised over $45,000 to go back into our schools. I also had to host a team project with two other people, where we raised over 600 books to give back to our elementary schools.
Personal Information
Age: 18. I am a current student at Illinois State University.
Timeline
Barista
Starbucks at Hy-Vee
02.2023 - 08.2024
Cashier/Sales Associate
Bed Bath and Beyond
08.2022 - 02.2023
Concessions/Side Gate
Sheridan Swim Club
06.2022 - 09.2022
High School Diploma -
Quincy Senior High School
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