Dajah Taylor
Freeport,NY
Summary
Compassionate professional with a bachelor's degree in human biology and a minor in psychology. Experienced in patient support in fast-paced environments, excelling in communication, organization, and multitasking. Adaptable to clinical and front desk systems, delivering efficient assistance to meet patient needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Associate
Albany Medical Center Hospital
Albany , Ny
12.2025 - Current
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in implementing care plans under nursing supervision, ensuring adherence to patient-centered goals.
- Communicated changes in patient condition or needs to nursing staff, facilitating timely interventions.
- Responded promptly to call lights and inquiries from staff and families, enhancing patient satisfaction and support.
Customer Service Advocate
Target
Freeport, New York
09.2021 - Current
- Managed incoming customer calls, providing clear and effective support.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Guided customers through product inquiries and issue resolution, improving their experience.
- Resolved customer complaints promptly, enhancing customer satisfaction.
Assistant Teacher
Tiny town of Latham
Cohoes, New York
08.2024 - 02.2026
- Supported lead teacher in implementing daily classroom activities and preparing engaging lesson plans.
- Monitored student behavior during lessons, fostering a positive and respectful learning environment.
- Collaborated with parents and staff to address student progress and concerns.
- Streamlined organization of classroom materials and resources to enhance learning experiences.
- Assisted in maintaining safety and order in the classroom during lessons.
Certified Nursing Assistant
Van Rensselaer Manor
Rensselaer, New York
01.2025 - 06.2025
- Delivered direct patient care by assisting with daily activities and personal hygiene to enhance patient comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Facilitated mobility and transfers, prioritizing patient safety and comfort during movements.
- Ensured cleanliness and organization of patient rooms and common areas to promote a safe and welcoming environment.
- Communicated effectively with patients, families, and healthcare team members.
Education
Bachelor of Science - Human Biology
University At Albany
Albany, NY05-2026
Certification - Certified Nursing Assistant
Access Careers Healthcare Training
Hempstead06-2024
High School Diploma -
Freeport High School
Freeport, NY06-2022
Skills
- Patient care
- Vital signs monitoring
- Patient assessment
- Care plan implementation
- Team collaboration
- Effective communication
- Classroom management
Certification
- Certified nursing assistant
- CPR
Timeline
Patient Care Associate
Albany Medical Center Hospital
12.2025 - Current
Certified Nursing Assistant
Van Rensselaer Manor
01.2025 - 06.2025
Assistant Teacher
Tiny town of Latham
08.2024 - 02.2026
Customer Service Advocate
Target
09.2021 - Current
Bachelor of Science - Human Biology
University At Albany
Certification - Certified Nursing Assistant
Access Careers Healthcare Training
High School Diploma -
Freeport High School