Dylan Thomas
Walnut Creek,CA
Summary
Proven track record in enhancing customer satisfaction and loyalty at Pizza My Heart, Inc., leveraging exceptional customer service and problem-solving skills. Skilled in money handling and fostering positive relationships, significantly contributing to a team-oriented environment. Demonstrates a commitment to workplace safety and efficiency, adept at multitasking and meeting tight deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Successful Counter representative with more than [Number] years of proven experience in customer service and support. Recognized strengths include problem-solving, verbal and written communication skills. Detail-oriented associate with solid administrative experience and excellent money-handling skills.
Overview
3
3
years of professional experience
Work History
Counter
Pizza My Heart, Inc.
06.2021 - 03.2023
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
Sales Associate
Bark Avenue Grooming
03.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
GED -
Las Lomas High School
Walnut Creek, CA06.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Troubleshooting skills
- Hand and power tools
- Workplace Safety
- Multi-tasking strength
- Excellent people skills
- Goal-Oriented
- Money Handling
- Flexible Schedule
- Reliable and punctual
- Exceptional customer service
Timeline
Counter
Pizza My Heart, Inc.
06.2021 - 03.2023
Sales Associate
Bark Avenue Grooming
03.2020 - 01.2021
GED -
Las Lomas High School
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